Good day, I’ve been recently toying around with some custom scripts that don’t necessarily update any fields or status in our RT tickets, so I need your help in finding the best way to test they are running properly.
The two things are would like to do are:
Saving a success log once a function or a subroutine has had success. For that I need to know what’s the Perl syntax for doing that, and where does RT save logs by default. In the example I thought (shown in the next image) I would like to save a success log right after the LWP::Agent has managed to communicate successfully with the external API, so I figured the log-saving-statement should go in the line I marked.
Another thing that I would like to know is if it’s possible to check the content of a data structure or variable somehow, maybe by printing it somewhere in the RT log as well. I have this populated structure I’m passing on to an API but I want to make sure I’m saving it’s right content first.