Saved searches Rt3.4.4

Hi,

I’m having some trouble with saved searches. I’m trying to set up a
saved search to allow people to easily see all tickets for which they
are the requestor.

I complete a valid search in the Query Builder screen, test it by
hitting ‘Search’, and then click the Query Builder link again. When I
type in a name and select Save, I get one of the following error
messages…

‘Can’t find a saved search to work with’

‘Can’t save this search’

Does anyone know how this is caused? The user has ‘CreateSavedSearch’ ,
‘EditSavedSearch’ and ‘LoadSavedSearch’ permissions. Is there anything
I’m missing?

Thanks,

Paul

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… I am able to save a search for a group without any trouble, I’m
trying to add a search to 'My Saved Searches’From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Hayes,
Paul
Sent: 01 August 2006 14:44
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Saved searches Rt3.4.4

Hi,

I’m having some trouble with saved searches. I’m trying to set up a
saved search to allow people to easily see all tickets for which they
are the requestor.

I complete a valid search in the Query Builder screen, test it by
hitting ‘Search’, and then click the Query Builder link again. When I
type in a name and select Save, I get one of the following error
messages…

‘Can’t find a saved search to work with’

‘Can’t save this search’

Does anyone know how this is caused? The user has ‘CreateSavedSearch’ ,
‘EditSavedSearch’ and ‘LoadSavedSearch’ permissions. Is there anything
I’m missing?

Thanks,

Paul

Privileged, confidential and/or copyright information may be contained
in this communication. This e-mail and any files transmitted with it are
confidential and intended solely for the use of the individual or entity
to whom they are addressed. If you are not the intended addressee, you
may not copy, forward, disclose or otherwise use this e-mail or any part
of it in any way whatsoever. To do so is prohibited and may be unlawful.
If you have received this email in error
please notify the sender immediately.

Paddy Power PLC may monitor the content of e-mail sent and received for
the purpose of ensuring compliance with its policies and procedures.

Privileged, confidential and/or copyright information may be contained in this communication. This e-mail and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you are not the intended addressee, you may not copy, forward, disclose or otherwise use this e-mail or any part of it in any way whatsoever. To do so is prohibited and may be unlawful. If you have received this email in error
please notify the sender immediately.

Paddy Power PLC may monitor the content of e-mail sent and received for the purpose of ensuring compliance with its policies and procedures.