Saved searches broken on RT at a glance in RT 3.6.2

RT Users
1

Greetings,

I’ve just upgraded RT from 3.6.1 to 3.6.2, and I am no longer able to
see my saved searches on the RT at a glance page. Instead, I see the
following error message:

error: could not find component for path '/Search/Elements/'
context:
…
47: title => loc($search->Description, $SearchArg->{‘Rows’}),
48: title_href => $query_link_url.$QueryString,
49: titleright => $customize ? loc(‘Edit’) : ‘’,
50: titleright_href => $customize &>
51: <& $query_display_component, %$SearchArg,
52: ShowNavigation => 0
53: &>
54: </&>
55: <%init>
…
code stack: /opt/rt3/share/html/Elements/ShowSearch:51
/opt/rt3/share/html/Widgets/TitleBox:49
/opt/rt3/share/html/Elements/ShowSearch:54
/opt/rt3/share/html/Elements/MyRT:97
/opt/rt3/share/html/Elements/MyRT:51
/opt/rt3/share/html/index.html:79
/opt/rt3/share/html/autohandler:292

(I can send the raw error if desired.)

This seems to happen regardless of the nature of my saved search.

I am running this on Fedora Core 5 (i686) with Perl 5.8.8 and Apache
2.2.0.

Any suggestions on how to fix this? As a workaround, I have removed my
saved searches from RT at a glance.

Thanks,

Peter

2

This was discussed at length in yesterday’s posts…

James Moseley

         "Peter Wood"                                                  
         <pwood@christianb                                             
         ook.com>                                                   To 
         Sent by:                  <rt-users@lists.bestpractical.com>  
         rt-users-bounces@                                          cc 
         lists.bestpractic                                             
         al.com                                                Subject 
                                   [rt-users] Saved searches broken on 
                                   RT at a glance in RT 3.6.2          
         12/20/2006 09:38                                              
         AM

Greetings,

I’ve just upgraded RT from 3.6.1 to 3.6.2, and I am no longer able to
see my saved searches on the RT at a glance page. Instead, I see the
following error message:

error: could not find component for path ‘/Search/Elements/’
context:
…
47: title => loc($search->Description, $SearchArg->{‘Rows’}),
48: title_href => $query_link_url.$QueryString,
49: titleright => $customize ? loc(‘Edit’) : ‘’,
50: titleright_href => $customize &>
51: <& $query_display_component, %$SearchArg,
52: ShowNavigation => 0
53: &>
54: </&>
55: <%init>
…
code stack: /opt/rt3/share/html/Elements/ShowSearch:51
/opt/rt3/share/html/Widgets/TitleBox:49
/opt/rt3/share/html/Elements/ShowSearch:54
/opt/rt3/share/html/Elements/MyRT:97
/opt/rt3/share/html/Elements/MyRT:51
/opt/rt3/share/html/index.html:79
/opt/rt3/share/html/autohandler:292

(I can send the raw error if desired.)

This seems to happen regardless of the nature of my saved search.

I am running this on Fedora Core 5 (i686) with Perl 5.8.8 and Apache
2.2.0.

Any suggestions on how to fix this? As a workaround, I have removed my
saved searches from RT at a glance.

Thanks,

Peter
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

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3

Apologies - I had looked at the list archives, but had clicked on the
top link in the list, thinking it was for the current month’s archives.
Turns out it’s messages from the future… January 2007. :slight_smile:

4

Try RT 3.6.3 RC3.On 12/20/06, Peter Wood pwood@christianbook.com wrote:

Apologies - I had looked at the list archives, but had clicked on the
top link in the list, thinking it was for the current month’s archives.
Turns out it’s messages from the future… January 2007. :slight_smile:

-----Original Message-----
From: jmoseley@pgtv.com [mailto:jmoseley@pgtv.com]
Sent: Wednesday, December 20, 2006 10:53 AM
To: Peter Wood
Cc: rt-users@lists.bestpractical.com;
rt-users-bounces@lists.bestpractical.com
Subject: Re: [rt-users] Saved searches broken on RT at a
glance in RT 3.6.2

This was discussed at length in yesterday’s posts…

James Moseley

         "Peter Wood"

         <pwood@christianb

         ook.com>
      To
         Sent by:

rt-users@lists.bestpractical.com
rt-users-bounces@
cc
lists.bestpractic

         al.com
 Subject
                                   [rt-users] Saved

searches broken on
RT at a glance in RT
3.6.2
12/20/2006 09:38

         AM

Greetings,

I’ve just upgraded RT from 3.6.1 to 3.6.2, and I am no longer able to
see my saved searches on the RT at a glance page. Instead, I see the
following error message:

=====
error: could not find component for path
‘/Search/Elements/’
context:
…
47: title => loc($search->Description, $SearchArg->{‘Rows’}),
48: title_href => $query_link_url.$QueryString,
49: titleright => $customize ? loc(‘Edit’) : ‘’,
50: titleright_href => $customize &>
51: <& $query_display_component, %$SearchArg,
52: ShowNavigation => 0
53: &>
54: </&>
55: <%init>
…
code stack: /opt/rt3/share/html/Elements/ShowSearch:51
/opt/rt3/share/html/Widgets/TitleBox:49
/opt/rt3/share/html/Elements/ShowSearch:54
/opt/rt3/share/html/Elements/MyRT:97
/opt/rt3/share/html/Elements/MyRT:51
/opt/rt3/share/html/index.html:79
/opt/rt3/share/html/autohandler:292

(I can send the raw error if desired.)

This seems to happen regardless of the nature of my saved search.

I am running this on Fedora Core 5 (i686) with Perl 5.8.8 and Apache
2.2.0.

Any suggestions on how to fix this? As a workaround, I have removed my
saved searches from RT at a glance.

Thanks,

Peter

The rt-users Archives

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Commercial support: sales@bestpractical.com

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Buy a copy at http://rtbook.bestpractical.com

The rt-users Archives

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

Best regards, Ruslan.