RT: 3.0.12
Debian Sarge/Linux
hello!
my problem is that we think in our site about s/mime signatures in
mails. the problem is that rt seems to break the mime structure of
incoming emails, and convert every mime block to “text/plain”. So
is there a way to fix this? is there a version after 3.0 which can
handle this? how big is the effort to code this?
any help will be appreciate, but don’t tell me to use
gnupg 
best regards
sven
hello!
my problem is that we think in our site about s/mime signatures in
mails. the problem is that rt seems to break the mime structure of
incoming emails, and convert every mime block to “text/plain”. So
is there a way to fix this? is there a version after 3.0 which can
handle this? how big is the effort to code this?
3.4 may be better about it, but perl’s MIME-handling tools are
destructive. Which means that line-endings get converted. On top of
that, RT sets everything into UTF8 on the way in so it can be displayed
consistently. I’m not confident that we’ll be able to roundtrip
signatures without a fair amount of work. (Though we’ll be doing that
work in the next year, most likely)