Running RT over SSL on Apache

I’m sure plenty of users here have their RT instance running on SSL. My
question is, do you notice that the client experience is slower if the
entire site is running through encryption? Has anyone only done
encryption for the login page, then left the rest of the access
unencrypted? If I can get away without much of a performance hit, the
first choice is obviously simpler to implement from a systems
perspective. But if there is a noticeable degradation (10% slower or
worse), I’d like to see some configuration where if you have to log in
first, you get sent to the login page, which is the only thing
encrypted. Sort of like how you log in to Yahoo mail on the web.

Eric Schultz
United Online, Inc.

Quoting “Schultz, Eric” ESchultz@corp.untd.com:

I’m sure plenty of users here have their RT instance running on SSL. My
question is, do you notice that the client experience is slower if the
entire site is running through encryption? Has anyone only done
encryption for the login page, then left the rest of the access
unencrypted? If I can get away without much of a performance hit, the
first choice is obviously simpler to implement from a systems
perspective. But if there is a noticeable degradation (10% slower or
worse), I’d like to see some configuration where if you have to log in
first, you get sent to the login page, which is the only thing
encrypted. Sort of like how you log in to Yahoo mail on the web.

Eric Schultz
United Online, Inc.

Eric,

We run entirely on SSL and have noticed no performance hit.

Steve

Quoting “Schultz, Eric” ESchultz@corp.untd.com:

I’m sure plenty of users here have their RT instance running on SSL. My
question is, do you notice that the client experience is slower if the
entire site is running through encryption? Has anyone only done
encryption for the login page, then left the rest of the access
unencrypted? If I can get away without much of a performance hit, the
first choice is obviously simpler to implement from a systems
perspective. But if there is a noticeable degradation (10% slower or
worse), I’d like to see some configuration where if you have to log in
first, you get sent to the login page, which is the only thing
encrypted. Sort of like how you log in to Yahoo mail on the web.

We run on ssl and we see no problems. On the other hand we have on the
order of hundreds of tickets/month which is low number, so it is hard to
say what the effect really is.

Tom