Hi Everyone,
I just installed the new RTx::Statistics V1.7 release and the problem
with blanking lines seems to be fixed. However, I found a different
problem. When I select the Multiple Queues menu item and select new,
open or reject, the software returns counts for all tickets ever entered
in the queue; stalled returns zero (no matter the time period chosen)
and resolved seems to be functioning correctly.
Take care!
Nick