Hi there,
I’m having trouble viewing graphs in RT 3.8.1.
I have installed RTx-Statistics package on CentOS 5.2 with RT 3.8.1 and I’m having problem viewing Tickets per day, multiples queues and time to resolve graph
Following is my configuration:
Loaded perl modulesPerl v5.8.8 under linux
Apache2::Const v2.000002;
Apache2::Log v2.000002;
Apache2::RequestIO v2.000002;
Apache2::RequestRec v2.000002;
Apache2::RequestUtil v2.000002;
Apache2::Response v2.000002;
Apache2::ServerUtil v2.000002;
Apache2::Status v4.00;
Apache::Session v1.87;
Apache::Session::Generate::MD5 v2.11;
Apache::Session:
:MySQL v1.01;
Apache::Session::MySQL v1.01;
Apache::Session::Serialize::Storable v1.01;
Apache::Session::Store::DBI v1.02;
Apache::Session::Store::MySQL v1.04;
APR v0.009000;
APR::Pool v0.009000;
APR::Table v0.009000;
AutoLoader v5.60;
base v2.07;
bytes v1.02;
Cache::Simple::TimedExpiry v0.27;
capitalization v0.03;
Carp v1.04;
CGI v3.42;
CGI::Cookie v1.29;
CGI::Util v1.5_01;
Class::Container v0.12;
Class::Data::Inheritable v0.08;
Class::Inspector v1.23;
Class::ReturnValue v0.55;
Clone v0.29;
constant v1.05;
CSS::Squish v0.07;
Cwd v3.29;
Data::Dumper v2.121_08;
DBD::mysql v4.010;
DBI v1.607;
DBIx::SearchBuilder v1.54;
DBIx::SearchBuilder::Union v0;
DBIx::SearchBuilder::Unique v0.01;
Devel::StackTrace v1.20;
Devel::StackTraceFrame v1.20;
Devel::Symdump v2.08;
Digest::base v1.00;
Digest::MD5 v2.38;
DynaLoader v1.05;
Email::Address v1.889;
Encode v2.26;
Encode::Alias v2.10;
Encode::Config v2.05;
Encode::Encoding v2.05;
Errno v1.1;
Exception::Class v1.26;
Exception::Class::Base v1.2;
Exporter v5.58;
Exporter::Heavy v5.58;
Fcntl v1.05;
File::Basename v2.74;
File::Glob v1.05;
File::Path v1.08;
File::ShareDir v1.00;
File::Spec v3.29;
File::Spec::Functions v3.29;
File::Spec::Unix v3.29;
File::Temp v0.21;
FileHandle v2.01;
GD v2.41;
GD::Image v2.27;
HTML::Element v3.23;
HTML::Entities v3.57;
HTML::Formatter v2.04;
HTML::FormatText v2.04;
HTML::Mason v1.40;
HTML::Mason::ApacheHandler v1.69;
HTML::Mason::Exception v1.1;
HTML::Mason::Exception::Abort v1.1;
HTML::Mason::Exception::Compilation v1.1;
HTML::Mason::Exception::Compilation::IncompatibleCompiler v1.1;
HTML::Mason::Exception::Compiler v1.1;
HTML::Mason::Exception::Decline v1.1;
HTML::Mason::Exception::Params v1.1;
HTML::Mason::Exception::Syntax v1.1;
HTML::Mason::Exception::System v1.1;
HTML::Mason::Exception::TopLevelNotFound v1.1;
HTML::Mason::Exception::VirtualMethod v1.1;
HTML::Mason::Exceptions v1.43;
HTML::Parser v3.59;
HTML::Scrubber v0.08;
HTML::Tagset v3.20;
HTML::TreeBuilder v3.23;
I18N::LangTags v0.35;
integer v1.00;
IO v1.22;
IO::File v1.13;
IO::Handle v1.25;
IO::InnerFile v2.110;
IO::Lines v2.110;
IO::ScalarArray v2.110;
IO::Seekable v1.1;
IO::WrapTie v2.110;
IPC::Open2 v1.02;
IPC::Open3 v1.02;
List::Util v1.19;
Locale::Maketext v1.13;
Locale::Maketext::Fuzzy v0.10;
Locale::Maketext::Guts v1.13;
Locale::Maketext::GutsLoader v1.13;
Locale::Maketext::Lexicon v0.75;
Locale::Maketext::Lexicon::Gettext v0.16;
Log::Dispatch v2.22;
Log::Dispatch::Base v1.09;
Log::Dispatch::Output v1.26;
Log::Dispatch::Screen v1.17;
Log::Dispatch::Syslog v1.18;
Mail::Address v2.04;
Mail::Field v2.04;
Mail::Field::AddrList v2.04;
Mail::Field::Date v2.04;
Mail::Field::Generic v2.04;
Mail::Header v2.04;
Mail::Internet v2.04;
Mail::Mailer v2.04;
Mail::Util v2.04;
MIME::Base64 v3.07;
MIME::Body v5.427;
MIME::Decoder v5.427;
MIME::Entity v5.427;
MIME::Field::ContDisp v5.427;
MIME::Field::ConTraEnc v5.427;
MIME::Field::ContType v5.427;
MIME::Field::ParamVal v5.427;
MIME::Head v5.427;
MIME::Parser v5.427;
MIME::QuotedPrint v3.07;
MIME::Tools v5.427;
MIME::Words v5.427;
mod_perl v2.000002;
mod_perl2 v2.000002;
ModPerl::Const v2.000002;
Module::Versions::Report v1.06;
overload v1.04;
Params::Util v0.35;
Params::Validate v0.91;
PerlIO v1.04;
PerlIO::scalar v0.04;
POSIX v1.09;
re v0.05;
Regexp::Common v2.122;
Regexp::Common::delimited v2.106;
RT v3.8.1;
RT::Interface::Email v2;
RT::Interface::Web::Request v0.30;
Scalar::Util v1.19;
SelectSaver v1.01;
Socket v1.78;
Storable v2.18;
strict v1.03;
Symbol v1.06;
Sys::Syslog v0.13;
Text::Template v1.45;
Text::Wrapper v1.02;
Time::HiRes v1.9715;
Time::JulianDay v2003.1125;
Time::Local v1.11;
Time::ParseDate v2006.0814;
Time::Timezone v2006.0814;
Time::Zone v2.22;
UNIVERSAL v1.01;
UNIVERSAL::require v0.11;
URI v1.37;
URI::Escape v3.29;
URI::file v4.20;
utf8 v1.06;
vars v1.01;
warnings v1.05;
warnings::register v1.01;
XSLoader v0.06;Please help…I really appreciate your help.
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