RTx-Shredder

RT Users
1

Hello RT users,

I downloaded and installed RTx-Shredder from CPAN and I installed the patch that comes with it. I had it semi working in that, when I ran the rtx-shredder script I got a message that said “49 tickets will be deleted, are you shure?” and I said yes. It then acted like it worked but when I went and ran it again I got the exact same message. I then applied the patch that came with the CPAN install and now when I run the script I get “Ticket List Empty” which I know is not true because I’m looking at the deleted tickets.

I searched through the archives and it looks like some other people were having the same problems I am experiencing but for everyone else when the applied the patch it seemed to work for them. I’m just wondering, am I doing something wrong.

RT: 3.2.2

Debian Install

MySQL 4.0.22

Perl 5.8.4

Apache 1.3.33

2

Caleb Peters wrote:

Hello RT users,

I downloaded and installed RTx-Shredder from CPAN and I installed the
patch that comes with it. I had it semi working in that, when I ran the
rtx-shredder script I got a message that said “49 tickets will be
deleted, are you shure?” and I said yes. It then acted like it worked
If list was not empty then you had patch applied.
Do you have any records in your RT logs?

but when I went and ran it again I got the exact same message. I then
applied the patch that came with the CPAN install and now when I run the
script I get “Ticket List Empty” which I know is not true because I’m
looking at the deleted tickets.
I think you revert patch.