I’m trying out RTx::Shredder and I’m not getting too far. I’m running RT
3.4.2, mysql on a Solaris machine. Here’s what I’ve done so far:
- Downloaded Shredder 0.02_02
- Set RTHOME to /var/rt34
- perl Makefile.PL PREFIX=/var/rt34 this gave me a warning:
Using RT configurations from /var/rt34/lib/RT.pm:
./html => /var/rt34/html
./lib => /var/rt34/lib
./sbin => /var/rt34/sbin
Open input ‘/var/local/installs/RTx-Shredder-0.02_02/sbin/rtx-shredder’
file for substitution
Open output ‘/var/local/installs/RTx-Shredder-0.02_02/sbin/rtx-shredder’
file for substitution
Open input ‘/var/local/installs/RTx-Shredder-0.02_02/sbin/rtx-validator’
file for substitution
Open output ‘/var/local/installs/RTx-Shredder-0.02_02/sbin/rtx-validator’
file for substitution
Open input ‘/var/local/installs/RTx-Shredder-0.02_02/lib/RTx/Shredder.pm’
file for substitution
Open output ‘/var/local/installs/RTx-Shredder-0.02_02/lib/RTx/Shredder.pm’
file for substitution
Open input ‘/var/local/installs/RTx-Shredder-0.02_02/t/utils.pl’ file for
substitution
Open output ‘/var/local/installs/RTx-Shredder-0.02_02/t/utils.pl’ file for
substitution
Checking if your kit is complete…
Looks good
Warning: prerequisite RT 3.4 not found. We have unknown version.
Writing Makefile for RTx::Shredder
-
make, make test, make install (make test gave me some errors with
SQLLite library which I ignored) -
Restarted RT and looked for the Shredder tab - not there (Config->Tools)
-
I found that permissions on the directories of shredder mason components
installed were not readable by web server. Fixed that - now I can see the
Shredder tab. BUT - clicking it gives me 404 error. -
I saw that all shredder mason components had been installed under
/var/rt34/html rather than /var/rt34/share/html. I moved the shredder stuff
under /var/rt34/share/html. Now the Shredder link works, BUT it gives me a
large beige ‘USAGE’ message followed by a ‘Select plugin’ control and
nothing else.
Has anyone else got through this? What am I missing?
Thanks,
Steve