RTx::EmailCompletion config problems

I’m having problems properly configuring RTx::EmailCompletion. I found this
extention through the RT Wiki, I have installed it correctly but I still
don’t have any auto-completions occuring.
I have checked the Readme contained with the extension and cannot for the
life of me see why it isn’t working, seemed simple enough.

So far, I’ve tried to install the module manually (Normal perl module
install), also after this didn’t work I tried to install via CPAN. Again
this seems to end up with the same result.

I’m using RT 3.8.0 on Debian Etch with Apache/1.3.34 (Debian),mod_perl.

Can anyone point me in the right direction to get this working?


*Aaron Guise
07 854 7824
027 212 6638

Hi Aaron,

You might need to make symbolic link from RTx-EmailCompletion to EmailCompletion as apparently that is what RT is looking for.

in /opt/rt3/local/plugins/ do

ln -s EmailCompletion RTx-EmailCompletion

Hope that helps

– Jac

winmail.dat (2.57 KB)

Ok, but the link you need points from RTx-EmailCompletion to EmailCompletion. The EmailCompletion dir is created by the install script, but the link to it has to be made manually as RT is looking for RTx-EmailCompletion directory. The Heritage of earlier versions of this plugin I think. So I think you got my point backwards :slight_smile:

– Jac Gubbels

PS: I have cc-ed this message (striped of your personal data) to the rt users list. So others can benefit from it as well.