RTIR over https

RTIR
1

I’ve set up RTIR 2.3.17 with RT 3.7.26 on a Debian 4.0 system. I’ve
configured Apache to use an ssl certificate and modified the site URL in
RT_SiteConfig to be https://… and change the mail alias to have --url
https:// etc.

However, mail gets rejected and the log says rt-mailgate returned an
error of -75.

It’s clearly something to do with the SSL stuff. Any ideas? Or can
someone point to some documentation showing how to configure RT and RTIR
with SSL?

Many thanks.

Regards,
Tony.
Tony Arnold, Tel: +44 (0) 161 275 6093
Head of IT Security, Fax: +44 (0) 870 136 1004
University of Manchester, Mob: +44 (0) 773 330 0039
Manchester M13 9PL. Email: tony.arnold@manchester.ac.uk

2

I’ve set up RTIR 2.3.17 with RT 3.7.26 on a Debian 4.0 system. I’ve
configured Apache to use an ssl certificate and modified the site
URL in
RT_SiteConfig to be https://… and change the mail alias to have –
url
https:// etc.

However, mail gets rejected and the log says rt-mailgate returned an
error of -75.

It’s clearly something to do with the SSL stuff. Any ideas? Or can
someone point to some documentation showing how to configure RT and
RTIR
with SSL?

If you run the mailgate by hand with the --debug flag, what do you get?
Do you need to install Net::SSLeay?