RTIR 3.0.3rc1 Available for testing

RTIR 3.0.3rc1 contains a number of bug fixes since 3.0.2

We noticed that the upgrade script from 2.6->3.0 removed all of the RTIR
specific SLA Scrips but failed to account for the SLA Custom Field.
This would cause confusion if you installed RT::Extension::SLA and
tried to use it with two SLA fields. Please review UPGRADING-3.0 for
more information if you previously upgraded from RTIR 2 to an earlier
release of RTIR 3.0.


SHA1 sums

7cc9d5fbfc95ba5f90977cdf93eae5ab218c9642 RT-IR-3.0.3rc1.tar.gz
67a00ce2a237d360402bd88e2574750ff09a28aa RT-IR-3.0.3rc1.tar.gz.asc


  • Make RTIR’s built-in reports work if Constituencies are disabled. (#30040)
  • Fully expose the core Unread Messages feature in RTIR and allow you to
    clear the flag. (#17450 and #30080).
  • Don’t load disabled constituency pseudo Queues.
  • The Constituency CF lost the selected value if the page was reloaded
    during ticket creation or editing.
  • The SLA Custom Field is now disabled and unapplied from Incident Reports
    for admins upgrading to 3.0.
  • The Traceroute function now runs MakeClicky.
  • The Traceroute function now renders correctly.
  • The Traceroute function now logs accurate errors.
  • The Traceroute function now accepts IPv6 addresses.


  • Updated Constituencies docs to discuss the ReadOnly group.
  • Clarifications of mail configuration.


  • add_constituency now has a --force flag to aid scripting

A complete changelog is available from git by running:
git log 3.0.2…3.0.3rc1
or visiting