RTIR 2.4.1 and RTFM 2.4.1

Hello,

I’m proud to announce new stable releases of RTIR and RTFM. You can
download them from:

http://download.bestpractical.com/pub/rt/devel/RT-IR-2.4.1.tar.gz
http://download.bestpractical.com/pub/rt/devel/RT-IR-2.4.1.tar.gz.sig

http://download.bestpractical.com/pub/rt/devel/RTFM-2.4.1.tar.gz
http://download.bestpractical.com/pub/rt/devel/RTFM-2.4.1.tar.gz.sig

CHANGES IN RTFM 2.4.1

FEATURES

  • Allow to have more then one message box on a page, for example
    RTIR has such pages.

BUGS

  • Fix search by name of an article
  • Fix doc, config option RTFM_TicketCreate was spelled wrong

CHANGES IN RTIR 2.4.1

FEATURES

  • added ‘Bookmark’ action for tickets in RTIR, use ‘Bookmarked Tickets’
    portlet to see them on ‘RTIR Home’ page.
  • added ‘Results’ subtab to appendable tabs like Link Incident,
    Link Children… This is interface people used to.
  • added subtab ‘New Incident’ to ‘Link to an Incident from a child’
    action, so people can jump away if they can not find suitable incident
  • added support for RTFM on Create in RTIR, needs RTFM 2.4.1 with
    RTFM_TicketCreate option enabled.

BUGS

  • we don’t apply anymore RTIR’s css files if it’s not path of the RTIR
  • fixed simple search layout in web2 theme
  • moved ‘bulk reject’ link to the top right corner, like other
    similar links in RT, for example ‘Edit’ or ‘Graph’
  • dropped @results argument from Display.html, it’s used by
    new ListActions in RT 3.8. People could see random hex string in
    the results box caused by this “bug”
  • applied HTML classes on some boxes to be on the same wave as RT.
    Fixed some layouyt differences, box colors and other.
  • added paging to LinkChildren (adding a child to an incident)

Best regards, Ruslan.

Hello,

I’m proud to announce new stable releases of RTIR and RTFM. You can
download them from:

http://download.bestpractical.com/pub/rt/devel/RT-IR-2.4.1.tar.gz
http://download.bestpractical.com/pub/rt/devel/RT-IR-2.4.1.tar.gz.sig

http://download.bestpractical.com/pub/rt/devel/RTFM-2.4.1.tar.gz
http://download.bestpractical.com/pub/rt/devel/RTFM-2.4.1.tar.gz.sig

CHANGES IN RTFM 2.4.1

FEATURES

  • Allow to have more then one message box on a page, for example
    RTIR has such pages.

BUGS

  • Fix search by name of an article
  • Fix doc, config option RTFM_TicketCreate was spelled wrong

CHANGES IN RTIR 2.4.1

FEATURES

  • added ‘Bookmark’ action for tickets in RTIR, use ‘Bookmarked Tickets’
    portlet to see them on ‘RTIR Home’ page.
  • added ‘Results’ subtab to appendable tabs like Link Incident,
    Link Children… This is interface people used to.
  • added subtab ‘New Incident’ to ‘Link to an Incident from a child’
    action, so people can jump away if they can not find suitable incident
  • added support for RTFM on Create in RTIR, needs RTFM 2.4.1 with
    RTFM_TicketCreate option enabled.

BUGS

  • we don’t apply anymore RTIR’s css files if it’s not path of the RTIR
  • fixed simple search layout in web2 theme
  • moved ‘bulk reject’ link to the top right corner, like other
    similar links in RT, for example ‘Edit’ or ‘Graph’
  • dropped @results argument from Display.html, it’s used by
    new ListActions in RT 3.8. People could see random hex string in
    the results box caused by this “bug”
  • applied HTML classes on some boxes to be on the same wave as RT.
    Fixed some layouyt differences, box colors and other.
  • added paging to LinkChildren (adding a child to an incident)

Best regards, Ruslan.