RTIR 1.0.6rc1 - bug with "Requestor email address" search criterion

Hello Jesse,

[Bcc:'ed to rtir-bugs@fsck.com]

your most annoying bug hunter again :slight_smile:

The “Requestor email address” search criterion is broken as the
"LimitRequestor" was recoded to “LimitWatcher” but the change never made
in the HTML page (two files need to change, see below):

*** /opt/rt3/share/html/RTIR/Elements/PickRestriction.ORIG
— /opt/rt3/share/html/RTIR/Elements/PickRestriction
*** 30,36 ****

    !
  • <&|/l&>Owner is <& /Elements/SelectBoolean, Name => "OwnerOp", TrueVal=> '=', FalseVal => '!=' &> --- 30,40 ----
      !
    • <&|/l&>Id <& /Elements/SelectEqualityOperator, Name => "IdOp" &> ! ! ! !
    • <&|/l&>Owner <& /Elements/SelectBoolean, Name => "OwnerOp", TrueVal=> '=', FalseVal => '!=' &> *** 37,45 **** <& /Elements/SelectOwner, Name => "ValueOfOwner" &>
    • ! <&|/l&>Requestor email address ! <& /Elements/SelectMatch, Name => "RequestorOp" &> !
    • <&|/l&>Subject <& /Elements/SelectMatch, Name => "SubjectOp" &> --- 41,50 ---- <& /Elements/SelectOwner, Name => "ValueOfOwner" &>
    • ! <&|/l&>Email address of ! <& /Elements/SelectWatcherType, Name => "WatcherRole" &> ! <& /Elements/SelectMatch, Name => "WatcherRoleOp" &> !
    • <&|/l&>Subject <& /Elements/SelectMatch, Name => "SubjectOp" &>

      …plus I added a search criterion for the ticket Id. Comes handy when
      you want to merge e.g. with a known ticket number.

      *** /opt/rt3/lib/RT/Interface/Web.pm.ORIG
      — /opt/rt3/lib/RT/Interface/Web.pm
      *** 646,651 ****
      — 646,662 ----
      }

         # }}}
      
      • ### \/ SunCERT: LimitId added \/ ###
        
      • # {{{ Limit id
        
      • if ( $args{ARGS}->{'ValueOfId'} ne '' ) {
        
      •     $session{'tickets'}->LimitId(
        
      •         VALUE    => $args{ARGS}->{'ValueOfId'},
        
      •         OPERATOR => $args{ARGS}->{'IdOp'}
        
      •     );
        
      • }
        
      • # }}}
        
      • ### /\ SunCERT: LimitId added /\ ###
         # {{{ Limit priority
         if ( $args{ARGS}->{'ValueOfPriority'} ne '' ) {
             $session{'tickets'}->LimitPriority(
        

      Best regards,

      Ruediger Riediger
      

      Dr. Ruediger Riediger Sun Microsystems GmbH
      NSG - SunCERT Komturstr. 18a
      mailto:Ruediger.Riediger@Sun.com D-12099 Berlin
      NOTICE: This email message is for the sole use of the intended
      recipient(s) and may contain confidential and privileged information.
      Any unauthorized review, use, disclosure or distribution is prohibited.
      If you are not the intended recipient, please contact the sender by
      reply email and destroy all copies of the original message.
      PGP 2048RSA/0x2C5020E9 964C E189 0FF0 8882 2BAB 65E2 6912 1FF2

Hi RT gurus,

Ruediger Riediger wrote:

[Bcc:'ed to rtir-bugs@fsck.com]

might be a stupid question (I cannot see comments, so I might miss most
of the tickets), but is anyone working on these? The “Updated by” does
not reflect any activity.

http://rt3.fsck.com/Ticket/Display.html?id=6513

Best regards,

Ruediger Riediger

Dr. Ruediger Riediger Sun Microsystems GmbH
NSG - SunCERT Komturstr. 18a
mailto:Ruediger.Riediger@Sun.com D-12099 Berlin
NOTICE: This email message is for the sole use of the intended
recipient(s) and may contain confidential and privileged information.
Any unauthorized review, use, disclosure or distribution is prohibited.
If you are not the intended recipient, please contact the sender by
reply email and destroy all copies of the original message.
PGP 2048RSA/0x2C5020E9 964C E189 0FF0 8882 2BAB 65E2 6912 1FF2

Hi RT gurus,

Ruediger Riediger wrote:

[Bcc:'ed to rtir-bugs@fsck.com]

might be a stupid question (I cannot see comments, so I might miss most
of the tickets), but is anyone working on these? The “Updated by” does
not reflect any activity.

We’ve been in a bit of a holding pattern for RTIR as we’re waiting on a
spec from the various European CERT teams for the next major release of
RTIR.

Jesse