RTFM2 NoAuth Section

Hi…me again,

Should the RTFM NoAuth Section function to anonymous users. At the moment
I can’t see anything when I go to /NoAuth/RTFM/ under search I get no
classes to search under, even though I have defined that 2 of them are
searchable, and I defined a FAQs class so the the FAQ section would work,
put a doc in it and I do not get that when I go to the FAQ.html page.

There is an error in the log file: Couldn’t load from the users database.
(/usr/local/rt3/lib/RT/CurrentUser.pm:111)

when I am surfing unauthenticated through /NoAuth/RTFM/

I am using beta6.

Cheers,

Stewart

I sort of thought this was in the readme somewhere. you need to create
an RTFM Guest user. I’ll try to update the docs for the next cutOn Thu, Apr 03, 2003 at 03:22:41PM +1000, Stewart James wrote:

Hi…me again,

Should the RTFM NoAuth Section function to anonymous users. At the moment
I can’t see anything when I go to /NoAuth/RTFM/ under search I get no
classes to search under, even though I have defined that 2 of them are
searchable, and I defined a FAQs class so the the FAQ section would work,
put a doc in it and I do not get that when I go to the FAQ.html page.

There is an error in the log file: Couldn’t load from the users database.
(/usr/local/rt3/lib/RT/CurrentUser.pm:111)

when I am surfing unauthenticated through /NoAuth/RTFM/

I am using beta6.

Cheers,

Stewart


rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

http://www.bestpractical.com/rt – Trouble Ticketing. Free.

DO I have to grant ‘RTFM Guest’ specific rights, or does she fall unto the
category of “everyone”. AT the moment I only have "can access RT"
checked.

I am still not having any luck after creating the “RTFM Guest” User.

STewartOn Thu, 3 Apr 2003, Jesse Vincent wrote:

Date: Thu, 3 Apr 2003 00:27:00 -0500
From: Jesse Vincent jesse@bestpractical.com
To: Stewart James stewart.james@vu.edu.au
Cc: rt-users@lists.fsck.com
Subject: Re: [rt-users] RTFM2 NoAuth Section

I sort of thought this was in the readme somewhere. you need to create
an RTFM Guest user. I’ll try to update the docs for the next cut

On Thu, Apr 03, 2003 at 03:22:41PM +1000, Stewart James wrote:

Hi…me again,

Should the RTFM NoAuth Section function to anonymous users. At the moment
I can’t see anything when I go to /NoAuth/RTFM/ under search I get no
classes to search under, even though I have defined that 2 of them are
searchable, and I defined a FAQs class so the the FAQ section would work,
put a doc in it and I do not get that when I go to the FAQ.html page.

There is an error in the log file: Couldn’t load from the users database.
(/usr/local/rt3/lib/RT/CurrentUser.pm:111)

when I am surfing unauthenticated through /NoAuth/RTFM/

I am using beta6.

Cheers,

Stewart


rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm