After upgrading to the latest RTFM version I have found that some of the
customizations on RTFM - Request Tracker Wiki no longer work
and I can’t work out why.
We used the %code% tag a lot in RTFM, but now it’s no longer being
parsed and is just showing as %code% in the WikiText, rather than the
format specified.
The Image, code and highlight tags don’t work, but I’m only really
concerned with the code tag.
It seems like it is being scrubbed somewhere by something, but I don’t
know where to look to see if I can add the formatting to be allowed.
Has anyone else had a problem with this or know how I may be able to fix
it?
Thanks.
After upgrading to the latest RTFM version I have found that some of the
customizations on RTFM - Request Tracker Wiki no longer work
and I can’t work out why.
Alex, what version of RTFM did you upgrade from? (Also, what version
of RT were you on / are you on now?)
I am currently on RT 3.8.2 and RTFM 1.4.1
I have upgraded from RTFM 2.4.0 and 2.2.1 before that.
I was on RT 3.8.1 and 3.6.6 previously.From: Jesse Vincent [mailto:jesse@bestpractical.com]
Sent: 27 January 2009 18:41
To: Alex Young
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] RTFM WikiText formatting
After upgrading to the latest RTFM version I have found that some of
the
customizations on RTFM - Request Tracker Wiki no longer
work
and I can’t work out why.
Alex, what version of RTFM did you upgrade from? (Also, what version
of RT were you on / are you on now?)
I am currently on RT 3.8.2 and RTFM 1.4.1
I have upgraded from RTFM 2.4.0 and 2.2.1 before that.
I was on RT 3.8.1 and 3.6.6 previously.
Can you try that once more?
What version of RT and RTFM did it last work as you ‘expected’ on?
What version of RT and RTFM did it first work ‘incorrectly’ on?
Sorry Jesse,
My users reported it broken after I updated to RT 3.8.2 and RTFM
2.4.1.
It could possibly have been broken before that when I updated to 3.8.1
and 2.4.0, but that’s unlikely as they use the pages that are now broken
with the %code% tags so I would have expected an earlier bug report.-----Original Message-----
From: Jesse Vincent [mailto:jesse@bestpractical.com]
Sent: 27 January 2009 21:26
To: Alex Young
Cc: Jesse Vincent; rt-users@lists.bestpractical.com
Subject: Re: [rt-users] RTFM WikiText formatting
On Tue, Jan 27, 2009 at 09:18:30PM -0000, Alex Young wrote:
I am currently on RT 3.8.2 and RTFM 1.4.1
I have upgraded from RTFM 2.4.0 and 2.2.1 before that.
I was on RT 3.8.1 and 3.6.6 previously.
Can you try that once more?
What version of RT and RTFM did it last work as you ‘expected’ on?
What version of RT and RTFM did it first work ‘incorrectly’ on?
Sorry Jesse,
My users reported it broken after I updated to RT 3.8.2 and RTFM
2.4.1.
It could possibly have been broken before that when I updated to 3.8.1
and 2.4.0, but that’s unlikely as they use the pages that are now broken
with the %code% tags so I would have expected an earlier bug report.
I’ve just walked through the wiki formatting library we use and can’t
find any evidence that %code% ever did anything. Anybody else with a
better memory than me?
-Jesse
Ah, that’s because it came from the mods on
RTFM - Request Tracker Wiki they did work until the recent
upgrade.From: Jesse Vincent [mailto:jesse@bestpractical.com]
Sent: 28 January 2009 18:46
To: Alex Young
Cc: Jesse Vincent; rt-users@lists.bestpractical.com
Subject: Re: [rt-users] RTFM WikiText formatting
Sorry Jesse,
My users reported it broken after I updated to RT 3.8.2 and RTFM
2.4.1.
It could possibly have been broken before that when I updated to
3.8.1
and 2.4.0, but that’s unlikely as they use the pages that are now
broken
with the %code% tags so I would have expected an earlier bug report.
I’ve just walked through the wiki formatting library we use and can’t
find any evidence that %code% ever did anything. Anybody else with a
better memory than me?
-Jesse