RTFM WikiFormattedContent Error

Hi All,

Anyone know what this is all about? Running RT 3.2.2, RTFM 2.0.4, Perl
5.8.4, all current required modules…list at bottom of email.

Any other info I can provide that’ll make it easier to troubleshoot, let me
know.

----snip RTFM error----
Information

System error

error:
RT::FM::ArticleCFValue::WikiFormattedContent Unimplemented in
HTML::Mason::Commands.
(/web/data/rt/share/html/RTFM/Article/Elements/ShowCustomFields line 31)

context:

457: else {
458: my ($package, $filename, $line);
459: ($package, $filename, $line) = caller;
460:
461: die “$AUTOLOAD Unimplemented in $package. ($filename line $line) \n”;
462: }
463:
464: }
465:

code stack:
/usr/local/share/perl/5.8.4/DBIx/SearchBuilder/Record.pm:461
/web/data/rt/share/html/RTFM/Article/Elements/ShowCustomFields:31
/web/data/rt/share/html/RTFM/Article/Display.html:25
/web/data/rt/share/html/autohandler:199

----snip----
----snip System Config output----

Perl v5.8.4 under linux
Apache::Access v0.01;
Apache::Connection v0.01;
Apache::Const v0.01;
Apache::DBI v0.94;
Apache::Filter v0.01;
Apache::Log v0.01;
Apache::Module v0.01;
Apache::RequestIO v0.01;
Apache::RequestRec v0.01;
Apache::RequestUtil v0.01;
Apache::Response v0.01;
Apache::ServerRec v0.01;
Apache::ServerUtil v0.01;
Apache::Session v1.6;
Apache::Session::Generate::MD5 v2.1;
Apache::Session::lock::MySQL v1.00;
Apache::Session::MySQL v1.01;
Apache::Session::Serialize::Storable v1.00;
Apache::Session::Store::DBI v1.02;
Apache::Session::Store::MySQL v1.04;
Apache::Status v3.00;
Apache::SubRequest v0.01;
Apache::URI v0.01;
Apache::Util v0.01;
APR v0.01;
APR::Brigade v0.01;
APR::Bucket v0.01;
APR::Const v0.01;
APR::Date v0.01;
APR::Pool v0.01;
APR::Table v0.01;
APR::URI v0.01;
APR::Util v0.01;
AutoLoader v5.60;
base v2.05;
Benchmark v1.06;
bytes v1.01;
Cache::Simple::TimedExpiry v0.21;
Carp v1.02;
CGI v3.04;
CGI::Cookie v1.24;
CGI::Util v1.4;
Class::Container v0.11;
Class::Data::Inheritable v0.02;
Class::ReturnValue v0.52;
constant v1.04;
Cwd v2.17;
Data::Dumper v2.121;
DBD::mysql v2.9004;
DBI v1.45;
DBIx::SearchBuilder v1.11;
Devel::StackTrace v1.11;
Devel::StackTraceFrame v0.6;
Digest::base v1.00;
Digest::MD5 v2.33;
DynaLoader v1.04;
Encode v1.99_01;
Encode::Alias v1.38;
Encode::Config v1.07;
Encode::Encoding v1.33;
Errno v1.09;
Exception::Class v1.19;
Exception::Class::Base v1.2;
Exporter v5.58;
Exporter::Heavy v5.58;
Fcntl v1.05;
fields v2.03;
File::Basename v2.72;
File::Glob v1.02;
File::Path v1.06;
File::Spec v0.87;
File::Spec::Unix v1.5;
File::Temp v0.14;
FileHandle v2.01;
HTML::Entities v1.27;
HTML::Mason v1.26;
HTML::Mason::ApacheHandler v1.69;
HTML::Mason::Exception v1.1;
HTML::Mason::Exception::Abort v1.1;
HTML::Mason::Exception::Compilation v1.1;
HTML::Mason::Exception::Compilation::IncompatibleCompiler v1.1;
HTML::Mason::Exception::Compiler v1.1;
HTML::Mason::Exception::Decline v1.1;
HTML::Mason::Exception::Params v1.1;
HTML::Mason::Exception::Syntax v1.1;
HTML::Mason::Exception::System v1.1;
HTML::Mason::Exception::TopLevelNotFound v1.1;
HTML::Mason::Exception::VirtualMethod v1.1;
HTML::Mason::Exceptions v1.43;
HTML::Parser v3.36;
HTML::Scrubber v0.08;
I18N::LangTags v0.35;
I18N::LangTags::Detect v1.03;
integer v1.00;
IO v1.21;
IO::File v1.10;
IO::Handle v1.24;
IO::InnerFile v2.102 ;
IO::Lines v2.103 ;
IO::Scalar v2.105 ;
IO::ScalarArray v2.103 ;
IO::Seekable v1.09;
IO::Wrap v2.102 ;
IO::WrapTie v2.102 ;
IPC::Open2 v1.01;
IPC::Open3 v1.0106;
lib v0.5565;
List::Util v1.13;
locale v1.00;
Locale::Maketext v1.09;
Locale::Maketext::Fuzzy v0.02;
Locale::Maketext::Lexicon v0.44;
Locale::Maketext::Lexicon::Gettext v0.12;
Log::Dispatch v2.10;
Log::Dispatch::Base v1.09;
Log::Dispatch::Output v1.26;
Log::Dispatch::Screen v1.17;
Log::Dispatch::Syslog v1.18;
Mail::Address v1.64;
Mail::Field v1.64;
Mail::Field::AddrList v1.64;
Mail::Header v1.64;
Mail::Internet v1.64;
MIME::Base64 v3.04;
MIME::Body v5.414;
MIME::Decoder v5.414;
MIME::Decoder::NBit v5.414;
MIME::Entity v5.414;
MIME::Field::ContDisp v5.414;
MIME::Field::ConTraEnc v5.414;
MIME::Field::ContType v5.414;
MIME::Field::ParamVal v5.414;
MIME::Head v5.414;
MIME::Parser v5.414;
MIME::QuotedPrint v3.03;
MIME::Tools v5.414;
MIME::Words v5.414;
mod_perl v1.9917;
ModPerl::Const v0.01;
Module::Versions::Report v1.02;
overload v1.01;
Params::Validate v0.74;
POSIX v1.08;
re v0.04;
Regexp::Common v2.117;
Regexp::Common::delimited v2.103;
RT v3.2.2;
RT::Interface::Email v1.02;
Scalar::Util v1.13;
SelectSaver v1.00;
Socket v1.77;
Storable v2.12;
strict v1.03;
Symbol v1.05;
Sys::Hostname v1.11;
Sys::Syslog v0.05;
Text::Autoformat v1.12;
Text::Quoted v1.8;
Text::Reform v1.11;
Text::Tabs v98.112801;
Text::Template v1.44;
Text::Wrapper v1.000;
Time::HiRes v1.59;
Time::JulianDay v2003.1125;
Time::Local v1.07;
Time::ParseDate v2003.1126;
Time::Timezone v2003.0211;
URI v1.34;
URI::Escape v3.26;
URI::URL v5.03;
URI::WithBase v2.19;
utf8 v1.03;
vars v1.01;
warnings v1.03;
warnings::register v1.00;
XSLoader v0.02;
----snip----

Regards,

Scott Nursten
S2S Consultants
http://www.s2s.ltd.uk
scottn@s2s.ltd.uk
T: 0870 350 4525
F: 0870 350 4526

I don’t see Text::WikiFormat included in your list of installed Perl
modules. (From the RTFM readme file: “RTFM requires Text::WikiFormat in
addition to RT’s standard dependencies.”)

Mark Roedel
Web Programmer / Analyst
LeTourneau University-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Scott
Nursten
Sent: Wednesday, October 27, 2004 12:01 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] RTFM WikiFormattedContent Error

Hi All,

Anyone know what this is all about? Running RT 3.2.2, RTFM 2.0.4, Perl
5.8.4, all current required modules…list at bottom of email.

Yeah - I didn’t see it there either, however:

—snip—
root@phlox:~# perl -MCPAN -e’install Text::WikiFormat’
CPAN: Storable loaded ok
Going to read /root/.cpan/Metadata
Database was generated on Wed, 27 Oct 2004 00:07:28 GMT
Text::WikiFormat is up to date.

Suggestions?

Regards,On 27/10/04 8:39 pm, “Roedel, Mark” MarkRoedel@letu.edu wrote:

Text::WikiFormat

Scott Nursten
S2S Consultants
http://www.s2s.ltd.uk
scottn@s2s.ltd.uk
T: 0870 350 4525
F: 0870 350 4526