I’m looking at RTFM (v 2.0.4) with RT 3.4.1 and I’m getting an obscure
error on the RTFM side of things. This is happening in two different RT
- Linux, modperl, Oracle, perl 5.8.3
- Solaris, modperl, mysql, perl 5.8.3
After I start the web server, everything looks good until I choose
something like RTFM->Config->Classes: I get this error -
RT::FM::Class::CurrentUserHasRight Unimplemented in
After that, pretty much everything I try to do in RTFM gives a similar
error, even stuff I was able to do before the first occurrence of the above
RT::FM::Class::_Value Unimplemented in DBIx::SearchBuilder::Record.
(/var/local/perl/lib/site_perl/5.8.3/DBIx/SearchBuilder/Record.pm line 426)
RT::FM::Article::CurrentUserHasRight Unimplemented in
At this point everything still works fine on the RT side of the house.
Also, once the errors begin, if I use a different browser, I get the same
errors occurring in the same situations - so the problem doesn’t appear to
be session related.
Does anyone have any suggestions?
Is anyone out there using this combination of RT & RTFM?
Senior Programmer/Analyst - Client Support Services
MIT Information Services and Technology (IS&T)