Just started playing with RTFM on v4.0.1. Couple questions/issues.
-
Is there any place for documentation? Seems rather sparse on the /docs, wiki and BestPractical website.
-
When extracting an article from a ticket, it says “Use the dropdown menus to select…” Drop down is there, but it just has a “-” in it. Nothing else.
-
When clicking New Article the “Content” section of the form has no form box to enter data.
-
When I delete an article and I confirm deletion I get “could not find component for path ‘/Articles/Article/Elements/Tabs’” Article is deleted, just returns an error.
-
Also seeing this error in rt.log occasionally when I mess around articles (My account has Admin rights in RT) [Tue Jul 12 19:32:24 2011] [crit]: HasRight called with no valid
object (/opt/rt/sbin/…/lib/RT/Principal.pm:290)
- Is there any place for documentation? Seems rather sparse on the /docs, wiki and BestPractical website.
docs/customizing/articles_introduction.pod
- When extracting an article from a ticket, it says “Use the dropdown menus to select…” Drop down is there, but it just has a “-” in it. Nothing else.
Have you created Classes and given rights for them?
- When clicking New Article the “Content” section of the form has no form box to enter data.
The documentation describes that you’ve not yet set up Custom Fields
- When I delete an article and I confirm deletion I get “could not find component for path ‘/Articles/Article/Elements/Tabs’” Article is deleted, just returns an error.
This is fixed on 4.0-trunk, I believe a patch was posted to the
mailing list
- Also seeing this error in rt.log occasionally when I mess around articles (My account has Admin rights in RT) [Tue Jul 12 19:32:24 2011] [crit]: HasRight called with no valid
object (/opt/rt/sbin/…/lib/RT/Principal.pm:290)
If you can capture a stacktrace using LogStackTraces it might be
possible to figure out what is going on there. The error message
as-is unfortunately isn’t something we could work from.
-kevin