RTFM new install question

RT Users
1

When I attempt to grant permissions in RTFM I get the following

Can’t locate object method “ACLEquivalenceObjects” via package
"RT::FM::System" at /opt/rt3/bin/…/lib/RT/Principal_Overlay.pm line 327.

I have 3.8.8 RT running well and just installed RTFM 2.4.1 and fresh
installed it.

Thoughts on how to correct this?

Vance Walsh
Network and Systems Administrator
Concord Academy - Concord, Mass.

2

When I attempt to grant permissions in RTFM I get the following
Can’t locate object method “ACLEquivalenceObjects” via package “RT::FM::System” at
/opt/rt3/bin/…/lib/RT/Principal_Overlay.pm line 327.
I have 3.8.8 RT running well and just installed RTFM 2.4.1 and fresh installed it.
Thoughts on how to correct this?

Try the current version of RTFM, 2.4.3

-kevin

3

Sorry for the duplicate email. Eanted this in the right thread

I can now set permissions etc and build articles. Only issue now is if I
build an article manually I am unable to edit the “Content” Field. I can
change everything else including everything in Basic, Links and Topics.

Vance Walsh
Network and Systems Administrator
Concord Academy - Concord, Mass.