RTFM -- Max field length for WikiTextSingle

RT Users
1

All,

Is there a setting to set the max length of a WikiTextSingle field? If not, what is the max length? Any help is appreciated.

Thanks,

Dave Kettmann
NetLogic
314-266-4000

2

hi,

i seem to have a problem when trying to cc people RE tickets.

if i manually type in the email address into the cc field it works
fine. but if i add them as a person to the cc list adn then comment on
a ticket the email does not seem to get sent.

any ideas?

thanks

kevin bailey

3

i seem to have a problem when trying to cc people RE tickets.

if i manually type in the email address into the cc field it works
fine. but if i add them as a person to the cc list adn then comment on
a ticket the email does not seem to get sent.

Correct. Comment’s only go to AdminCC’s; only replies go to
addresses on the CC list.

The lists operate differently from the “one-time-only” fields on the
header of the transaction page. Those fields will mail both Comments
and Replies to whomever you enter, but don’t affect the lists.

Cheers,
– jr ‘unless I misread something’ a
Jay R. Ashworth jra@baylink.com
Designer Baylink RFC 2100
Ashworth & Associates The Things I Think '87 e24
St Petersburg FL USA http://baylink.pitas.com +1 727 647 1274

"NPR has a lot in common with Nascar... we both turn to the left."
	- Peter Sagal, on Wait Wait, Don't Tell Me!