Well, I was able to get make initdb to do it’s thing by using mysql to
temporarily set the password of rt_user to nothing.
However, I am still having some trouble with RTFM and I believe it is
still related to this password issue.
In Configuration, I defined a custom field for RTFM Articles.
When I go to:
http://10.57.1.236/Admin/Global/CustomFields/RTFM-Class-RTFM-Article.html
I see:
Selected Custom Fields
(None)
Unselected Custom Fields
extra info
just some extra info
I check the box next to ‘extra info’ and press the submit button.
However, I get:
X Results
Permission Denied
Any hints on how to get this up and running?
Should have mentioned this before.
I am using RT 3.4.5 and RTFM 2.2.0RC2.
I’ve got RT installed and can log in as the rt ‘root’ user, but I am
having trouble installing RTFM. I get to the point of make initdb and
get the following output:
~/Desktop/RTFM-2.2.0RC2 $make initdb
/opt/local/bin/perl -Ilib -I/opt/rt3/lib
/opt/rt3/sbin/rt-setup-database --action schema --datadir etc
–datafile etc/initialdata --dba rt_user
"my" variable $id masks earlier declaration in same scope at
/opt/rt3/lib/RT/CustomField_Overlay.pm line 879.
“my” variable $id masks earlier declaration in same scope at
/opt/rt3/lib/RT/CustomField_Overlay.pm line 914.
DBI connect(‘dbname=rt3;host=localhost’,‘rt_user’,…) failed: Access
denied for user ‘rt_user’@‘localhost’ (using password: NO) at
/opt/rt3/sbin/rt-setup-database line 170
Failed to connect to dbi:mysql:;host=localhost as rt_user: Access
denied for user ‘rt_user’@‘localhost’ (using password: NO) at
/opt/rt3/sbin/rt-setup-database line 170.
…returned with error: 65280
make: *** [initdb] Error 255
Now, the obvious problem is that rt_user has a password assigned to
it, but the make initdb for RTFM is not attempting to use one and I am
uncertain how to tell it to do so.
Any hints?
Thank you.