RTFM error with RT3.0.5 + RTFM2.0RC2

RT Developers
1

Hi, I am having a couple of problems with the RTFM articles… I can now
add them OK to RT tickets (after changing the ‘Messagebox’ directory to
’MessageBox’), but I am still left with a problem when looking at the
ticket:

After adding an RTFM article, if I click on the ‘Jumbo’ or ‘Links’ part
of the ticket, I get the following error:

error: RT::FM::Article::OwnerObj Unimplemented in
HTML::Mason::Commands. (/opt/rt3/share/html/Ticket/Elements/EditLinks
line 85)
context:
…

453:
else {
454:
my ($package, $filename, $line);
455:
($package, $filename, $line) =
caller;
456:

457:
die “$AUTOLOAD Unimplemented in
$package. ($filename line $line)
\n”;
458:
}
459:

460:
}
461:

…

code stack:
/usr/lib/perl5/site_perl/5.8.0/DBIx/SearchBuilder/Record.pm:457
/opt/rt3/share/html/Ticket/Elements/EditLinks:85
/opt/rt3/share/html/Ticket/ModifyAll.html:57
/opt/rt3/share/html/autohandler:182

Is there a fix for this?

Thanks,
Jeff

2

Does it still fail with RC3?On Thu, Sep 18, 2003 at 10:11:31AM -0700, Jeff Sheltren wrote:

Hi, I am having a couple of problems with the RTFM articles… I can now
add them OK to RT tickets (after changing the ‘Messagebox’ directory to
‘MessageBox’), but I am still left with a problem when looking at the
ticket:

After adding an RTFM article, if I click on the ‘Jumbo’ or ‘Links’ part
of the ticket, I get the following error:

error: RT::FM::Article::OwnerObj Unimplemented in
HTML::Mason::Commands. (/opt/rt3/share/html/Ticket/Elements/EditLinks
line 85)
context:
…

453:
else {
454:
my ($package, $filename, $line);
455:
($package, $filename, $line) =
caller;
456:

457:
die “$AUTOLOAD Unimplemented in
$package. ($filename line $line)
\n”;
458:
}
459:

460:
}
461:

…

code stack:
/usr/lib/perl5/site_perl/5.8.0/DBIx/SearchBuilder/Record.pm:457
/opt/rt3/share/html/Ticket/Elements/EditLinks:85
/opt/rt3/share/html/Ticket/ModifyAll.html:57
/opt/rt3/share/html/autohandler:182

Is there a fix for this?

Thanks,
Jeff

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3

Oooooh, I was not aware of RC3! Unfortunately, I just upgraded and I
still have the problem…

-JeffOn Thu, 2003-09-18 at 14:13, Jesse Vincent wrote:

Does it still fail with RC3?