Anyone know if RTFM may be configured to send e-mail upon creation
and/or modification of an article? If so, is there doc on how to
configure this?
Thanks.
-Jeff
Anyone know if RTFM may be configured to send e-mail upon creation
and/or modification of an article? If so, is there doc on how to
configure this?
There aren’t currently any scrips available on non-ticket objects.
In theory you could write a dashboard that shows newly created
articles, but I’m not sure that all the RTFM/Dashboard bugfixes have
trickled out to a release yet
-kevin