RT 3.4.2 RTM 2.1-TESTING (3726) perl 5.8.6.
Everything about RTFM seems to be working (I’ve only played with it for 45
mins) except that I can’t seem to include any custom content when I Reply
(using www interface) a ticket and click to include an article. When I do
so, it includes:
“foo” is the subject and “testing” is the summary. I have a CF called
"body" that applies to RTFM Articles of type Fill in one text area (I’ve
tried wiki and others as well). The content of “body” in article #2 is
filled out but as you can see isn’t making it.
This is all under a class called TestClass and a topic of TestTopic.
I’ve granted all the perms I believe I need to but I’m a superuser anyway.
I’m not seeing anything relevant in the logs (debug mode).