Is there a way for unprivileged users to view existing RTFM articles and the contents using SelfService? We are running RT 3.8.7 using RTFM 2.4.2 and for unprivileged users even after giving “ShowACL”, “ShowArticle”, “See Class” and “SeeCustomField” rights, we are unable to see the Content field. Is there any other rights that I need to provide. I saw some posts where some folks have gotten it to work in SelfService.
Is there a way for unprivileged users to view existing RTFM articles and the contents using
SelfService? We are running RT 3.8.7 using RTFM 2.4.2 and for unprivileged users even after
giving “ShowACL”, “ShowArticle”, “See Class” and “SeeCustomField” rights, we are unable to see
the Content field. Is there any other rights that I need to provide. I saw some posts where
some folks have gotten it to work in SelfService.
lib/RT/FM/Introduction.pod contains the relevant documentation