I couldn’t find anything in the wiki or archives on this.
I’m using RT 3.0.11 and RTFM 2.0.4 (apache 1.3.31, mod_perl,
mysql 4.0.20).
When I go to the RT update ticket page, if I put an article number
in the “Include RTFM article:” box (e.g., ‘3’), I just get:
#:
in the message box (and 20kb of warnings/errors in RT log; see below).
If I type in the exact name of the article, it works fine (191 bytes
of in debug info in the log).
Seems like I’m missing something simple. Or do I need to upgrade
to 3.2.x? (soon…)
=> The RT log messages (when the error occurs) start like this:
[Fri Oct 22 20:58:56 2004] [debug]: RT::FM::ArticleCollection Limit called
:QUOTEVALUE 0 VALUE LastUpdated FIELD Created OPERATOR !=
(/opt/rt3.0.11/lib/RT/FM/ArticleCollection_Overlay.pm:78)
[Fri Oct 22 20:59:14 2004] [warning]: Trying to check RT::FM::Class rights
for an unspecified RT::FM::Class at
/opt/rt3.0.11/lib/RT/Principal_Overlay.pm line 354
…
The first [crit] message is:
[Fri Oct 22 20:59:14 2004] [crit]: Trying to check RT::FM::Class rights
for an unspecified RT::FM::Class
(/opt/rt3.0.11/lib/RT/Principal_Overlay.pm:355)
…
(and more similar).
I can send the all 130 lines if it will help.
thanks, John
John Bartelt bartelt@SLAC.Stanford.edu
Stanford Linear Accelerator Center 650-926-4591
MS 97
2575 Sand Hill Road
Menlo Park, CA 94025 office: SCS room 380