RTFM & asset tracker vs. Mason 1.3101

RTFM and asset tracker don’t show up at all under Mason 1.3101 (Centos4,
fastcgi), but work under Mason 1.28. Am I missing a needed update to
some other module or is this a known problem?

Les Mikesell
les@futuresource.com

RTFM and asset tracker don’t show up at all under Mason 1.3101 (Centos4,
fastcgi), but work under Mason 1.28. Am I missing a needed update to
some other module or is this a known problem?

Upgrade to RT 3.4.4. Mason 1.3 broke the callbacks API.

Upgrade to RT 3.4.4. Mason 1.3 broke the callbacks API.

Has this been fixed in 3.5.2 as well? RTFM doesn't show up under 3.52 with Mason 1.3101
Upgrade to RT 3.4.4. Mason 1.3 broke the callbacks API.

Has this been fixed in 3.5.2 as well? RTFM doesn’t show up under 3.52 with
Mason 1.3101

No, not yet. RT 3.5 is still very much a development version and I’m
only half-done with the mergedown from 3.4

RTFM and asset tracker don’t show up at all under Mason 1.3101 (Centos4,
fastcgi), but work under Mason 1.28. Am I missing a needed update to
some other module or is this a known problem?

Upgrade to RT 3.4.4. Mason 1.3 broke the callbacks API.

Thanks - that install pulled in a new DBIx::Searchbuilder, but still
doesn’t show RTFM & asset tracker unless I back down to Mason
1.28. I’m trying to set up a test box with current stuff so there
is not a huge rush to make this work, but what versions of
RT/RTFM/asset tracker are supposed to work together?

Les Mikesell
les@futuresource.com

Asset Tracker should work with RT 3.4.x. See the README for
patching instructions.

-ToddOn Thu, Sep 01, 2005 at 12:30:51PM -0500, Les Mikesell wrote:

On Thu, 2005-09-01 at 03:07, Jesse Vincent wrote:

On Wed, Aug 31, 2005 at 01:13:08PM -0500, Les Mikesell wrote:

RTFM and asset tracker don’t show up at all under Mason 1.3101 (Centos4,
fastcgi), but work under Mason 1.28. Am I missing a needed update to
some other module or is this a known problem?

Upgrade to RT 3.4.4. Mason 1.3 broke the callbacks API.

Thanks - that install pulled in a new DBIx::Searchbuilder, but still
doesn’t show RTFM & asset tracker unless I back down to Mason
1.28. I’m trying to set up a test box with current stuff so there
is not a huge rush to make this work, but what versions of
RT/RTFM/asset tracker are supposed to work together?


Les Mikesell
les@futuresource.com


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RTFM and asset tracker don’t show up at all under Mason 1.3101 (Centos4,
fastcgi), but work under Mason 1.28. Am I missing a needed update to
some other module or is this a known problem?

Upgrade to RT 3.4.4. Mason 1.3 broke the callbacks API.

Thanks - that install pulled in a new DBIx::Searchbuilder, but still
doesn’t show RTFM & asset tracker unless I back down to Mason
1.28. I’m trying to set up a test box with current stuff so there
is not a huge rush to make this work, but what versions of
RT/RTFM/asset tracker are supposed to work together?

Never mind - I got rid of /opt/rt3 and reinstalled from scratch
with RT 3.4.4, RTFM 2.1.40 and AT 1.2.1 and it all shows up now.
Maybe I just needed to clear the var/mason/data directory.

The only quirk is that ‘make install’ on asset tracker seems to
have cleared the existing database entries. Maybe I should have
done an upgrade instead, but the code was sort-of a new install
even though the database was already there. Oh well - that’s why
I’m doing it on a test box…

Les Mikesell
les@futuresource.com