I’m sorry to bother you but It would be really helpfull to get an
answer to my question. Looking on previous list posts it seems that
other people couldn’t make this work neither. Old posts says that
this feature wasn’t fully functional.
So, please, this should work with just this instructions  or there
is something else that I should be looking for.
Thanks in advance.---------- Forwarded message ----------
From: Mr.Vandeley email@example.com
Date: Wed, Mar 18, 2009 at 1:08 PM
Subject: [rt-users] RTFM articles for unprivileged user group
According to the lib/RT/FM/Introduction.pod  I can make articles in
RTFM accessible to unprivileged users.
Is this correct?
I ask this because after granting ShowArticle per class or even
globaly, unprivileged users still can’t see the search box. Is there
any other issue that I might consider other than the “ShowArticle
Thanks for your help.
If you grant the Unprivileged user group the right ShowArticle,
they will get a Search box at the
top of their interface. This allows users to look for answer
to questions before creating a
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