RTF attachment issue

RT Users
1

2/ I also have got an issue of .RTF attachment that is displayed as a
text file in the ticket… rather than beeing just presented as a link.

Do you have an idea of the solution to that problem ?
Jean Marc

2

2/ I also have got an issue of .RTF attachment that is displayed as a
text file in the ticket… rather than beeing just presented as a link.

Do you have an idea of the solution to that problem ?
Could you check value of Content-Type header field for that attachment?

Jean Marc

Best regards, Ruslan.

3

I find the following :
Emacs!

CONTENTTYPE : text/richtext
CONTENTENCODING : quoted-printable

for this document in the database. table attachments.
Jean Marc
At 01:55 11/03/2006, Ruslan Zakirov wrote:>On 3/7/06, Jean Marc Lambert jmlambert@axalto.com wrote: > > 2/ I

also have got an issue of .RTF attachment that is displayed as a >
text file in the ticket… rather than beeing just presented as a
link. > > Do you have an idea of the solution to that problem ?
Could you check value of Content-Type header field for that
attachment? > Jean Marc > – Best regards, Ruslan.

Jean-Marc Lambert

EMEA IT / MIS Operations Manager

email : jmlambert@axalto.com
50, Av Jean Jaures, F92542 Montrouge cedex FRANCE
axalto Montrouge :+33 1 46 00 70 69 Mobile : +33 6 11 76 56 64
Soon in Meudon (April) , 6 rue de la Verrerie. Tel +33 1 55 01 54 84