I am new to installing RT as I am only 6 months into my position. I am upgrading OS and upgrading RT version. I am following the installation guide on
However, when it comes to finally seeing the web interface, I have not been able to configure it correctly. I do not know if there is another issue though as well. Any help would great.
I will copy the configuration file below. I am on Oracle 9 and using apache:
Redirect / rt.mydomain
ProxyFCGISetEnvIf true SCRIPT_NAME “”
ProxyPass / fcgi://localhost:5000
ServerName rt.mydomain ServerAlias rt AddDefaultCharset UTF-8 DocumentRoot /opt/rt5/share/html Alias /NoAuth/images/ /opt/rt5/share/html/NoAuth/images/ ScriptAlias /cgi-bin/ /opt/rt5/local/cgi-bin/ ScriptAlias / /opt/rt5/sbin/rt-server.fcgi/ ErrorLog logs/rt_error_log TransferLog logs/rt_access_log LogLevel warn SetHandler fcgid-script SSLEngine on SSLProtocol SSLCipherSuite SSLCertificateFile (My certs) SSLCertificateKeyFile (My Keys) SSLCertificateChainFile (My certs) <Files ~ "\.(cgi|shtml|phtml|php3?)$"> SSLOptions +StdEnvVars </Files> <Directory "/var/www/cgi-bin"> SSLOptions +StdEnvVars </Directory> <Location /> Order deny,allow Allow from all AuthType CAS require valid-user </Location> <Location "/NoAuth"> Satisfy Any Allow from all </Location> <Directory "/opt/rt5/sbin"> </Directory> SetEnvIf User-Agent ".*MSIE.*" \ nokeepalive ssl-unclean-shutdown \ downgrade-1.0 force-response-1.0