I was wondering if anyone could help me with this issue.
I have setup RT4.0.12, using a Mysql 5.6.11.0 database under Cygwin
The issue is my RT system is having a good old moan whenever an email is
sent. it is adding errors onto the RT ticket and the error log, however, all
the emails are reaching there targets. The users can reply to any emails
from RT and the replys will be added to the ticket. and the same error
messages will be added to the log and the ticket
Can i make these errors stop appearing on the RT tickets (e.g. hide them) or
could someone help me track down the root casue of these errors
All errors and relevent files have been attached with email/passwords etc
remoted
thank you in advanced
RT Error
Wed Jul 10 16:33:11 2013The RT System itself - System error
Sending the previous mail has failed. Please contact your admin, they can
find more details in the logs
Error log
[Wed Jul 10 15:33:11 2013] [error]:
rt-4.0.12-13580-1373470372-461.16282-6-0@lfm-software.com:
/opt/rt4/etc/msmtp_wrapper -oi -t -ODeliveryMode=b -OErrorMode=m -f lfm.test@aveva.com
exited with code 64
(/opt/rt4/sbin/…/lib/RT/Interface/Email.pm:486)
[Wed Jul 10 15:33:11 2013] [critical]:
rt-4.0.12-13580-1373470372-461.16282-6-0@lfm-software.com: Could not send
mail with command /opt/rt4/etc/msmtp_wrapper -oi -t -ODeliveryMode=b -OErrorMode=m -f lfm.test@aveva.com
:
rt-4.0.12-13580-1373470372-461.16282-6-0@lfm-software.com:
/opt/rt4/etc/msmtp_wrapper -oi -t -ODeliveryMode=b -OErrorMode=m -f lfm.test@aveva.com
exited with code 64 at
/opt/rt4/sbin/…/lib/RT/Interface/Email.pm line 487.
Stack:
[/opt/rt4/sbin/…/lib/RT/Interface/Email.pm:487]
[/opt/rt4/sbin/…/lib/RT/Action/SendEmail.pm:292]
[/opt/rt4/sbin/…/lib/RT/Action/SendEmail.pm:114]
[/opt/rt4/sbin/…/lib/RT/ScripAction.pm:232]
[/opt/rt4/sbin/…/lib/RT/Scrip.pm:475]
[/opt/rt4/sbin/…/lib/RT/Scrips.pm:188]
[/opt/rt4/sbin/…/lib/RT/Transaction.pm:201]
[/opt/rt4/sbin/…/lib/RT/Record.pm:1504]
[/opt/rt4/sbin/…/lib/RT/Ticket.pm:2297]
[/opt/rt4/sbin/…/lib/RT/Ticket.pm:2193]
[/opt/rt4/sbin/…/lib/RT/Interface/Web.pm:2019]
[/opt/rt4/share/html/Ticket/Display.html:164]
[/opt/rt4/share/html/Ticket/Update.html:300]
[/opt/rt4/share/html/Ticket/autohandler:66]
[/opt/rt4/sbin/…/lib/RT/Interface/Web.pm:634]
[/opt/rt4/sbin/…/lib/RT/Interface/Web.pm:335]
[/opt/rt4/share/html/autohandler:53]
(/opt/rt4/sbin/…/lib/RT/Interface/Email.pm:491
msmtp_wrapper.txt
http://requesttracker.8502.n7.nabble.com/file/n54612/msmtp_wrapper.txt
msmtp_wrapperconf.txt
http://requesttracker.8502.n7.nabble.com/file/n54612/msmtp_wrapperconf.txt
Site_Config.txt
http://requesttracker.8502.n7.nabble.com/file/n54612/Site_Config.txt
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