RT4 - Apache2::Autocomplete vs RTx::EmailCompletion?

RT Users
1

Hi,
I’ve just realised that upon installing RTx::EmailCompletion on RT4 it
doesn’t really work. I can see no mention to calls in the logs even when
activated in the Plugins. Is that possible?

I see calls to Apache2::Autocomplete under Helpers in the apache log.
This seems to be built-in as stated on the “what’s new pages”, but can’t
find any docs about it on the wiki so I’m unable to configure it.

Any hint?

Thanks,
Giuseppe

Giuseppe Sollazzo
Senior Systems Analyst
Computing Services
Information Services
St. George’s, University Of London
Cranmer Terrace
London SW17 0RE

Email: gsollazz@sgul.ac.uk
Direct Dial: +44 20 8725 5160
Fax: +44 20 8725 3583

2

Hi,
I’ve just realised that upon installing RTx::EmailCompletion on RT4
it doesn’t really work. I can see no mention to calls in the logs
even when activated in the Plugins. Is that possible?

I see calls to Apache2::Autocomplete under Helpers in the apache
log. This seems to be built-in as stated on the “what’s new pages”,
but can’t find any docs about it on the wiki so I’m unable to
configure it.

RT4 ships with autocompletion. You can read more about it in
yesterday’s blog post.

-kevin