Rt301 install problem - initializing Db

RT Users
1

After a great deal of hassle installing the dependent perl modules, I
finally installed rt then in the ‘make initialize-database’ I get the
error…

Password: /usr/bin/perl: relocation error:
/usr/lib/perl5/site_perl/5.6.1/i386-linux/auto/DBD/mysql/mysql.so: undefined
symbol: mysql_init
make: *** [initialize-database] Error 127

I have searched the list archives but the 2 similar problems I found
(Mar/May 2003) had no replies. Does anyone have any idea?

I did notice that following the ‘make install’ it says to edit
RT_SiteConfig.pm, but in the RT3 Draft Manual that step comes after setting
up the Db. RT_SiteConfig.pm is empty on installation, so wondered if this
was the problem???

Ron Goodwin

2

Always try chucking your error into google, its amazing what can be found :slight_smile:

http://www.mysql.com/doc/en/Perl_support_problems.html

Matt Watson.–On Friday, 9 May 2003 3:48 PM +0800 Ron Goodwin rong@formsys.com wrote:

After a great deal of hassle installing the dependent perl modules, I
finally installed rt then in the ‘make initialize-database’ I get the
error…

Password: /usr/bin/perl: relocation error:
/usr/lib/perl5/site_perl/5.6.1/i386-linux/auto/DBD/mysql/mysql.so:
undefined symbol: mysql_init
make: *** [initialize-database] Error 127

I have searched the list archives but the 2 similar problems I found
(Mar/May 2003) had no replies. Does anyone have any idea?

I did notice that following the ‘make install’ it says to edit
RT_SiteConfig.pm, but in the RT3 Draft Manual that step comes after
setting up the Db. RT_SiteConfig.pm is empty on installation, so
wondered if this was the problem???

Ron Goodwin

rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

3

Just for info. I noticed while installing the DBI package that it warns the
user to delete the temporary files created before installing DBD::. I
whacked the build/DBI directory and DBD::mysql built, tested and installed
ok.

RonFrom: rt-users-admin@lists.fsck.com
[mailto:rt-users-admin@lists.fsck.com]On Behalf Of Matthew Watson
Sent: Friday, 9 May 2003 6:21 PM
To: Ron Goodwin; rt-users@lists.fsck.com
Subject: Re: [rt-users] rt301 install problem - initializing Db

Always try chucking your error into google, its amazing what can be found :slight_smile:

http://www.mysql.com/doc/en/Perl_support_problems.html

Matt Watson.

4

Dear Ron,

If you think that's something that the module ought to do itself, could you forward this to CPAN.  They have RT installed at rt.cpan.org.  I almost submitted a bug report but doublechecked and found it was something I was doing wrong, so I'm not absolutely positive the public can submit, but it's worth a try.

Also (just for info) I found, I think on this list, that changing to LANG=en_US got some things installing better.  Mine's got 'en_US.UTF-8' by default and some modules won't install correctly with that setting.

I found several modules that I had to 'force' or play with and that really increases the difficulty level of installing RT.  Whining is free, but so is Perl, so where do we go!

Sincerely,

Gregory L. Hering
(256) 722-6420
4807 Bradford Dr
Benchmark Electronics, Inc.
Hunvtsville, Al 35805From: Ron Goodwin [mailto:rong@formsys.com]
Sent: Tuesday, May 13, 2003 9:53 PM
To: rt-users@lists.fsck.com
Subject: RE: [rt-users] rt301 install problem - initializing Db

Just for info. I noticed while installing the DBI package that it warns the
user to delete the temporary files created before installing DBD::. I
whacked the build/DBI directory and DBD::mysql built, tested and installed
ok.

Ron

From: rt-users-admin@lists.fsck.com
[mailto:rt-users-admin@lists.fsck.com]On Behalf Of Matthew Watson
Sent: Friday, 9 May 2003 6:21 PM
To: Ron Goodwin; rt-users@lists.fsck.com
Subject: Re: [rt-users] rt301 install problem - initializing Db

Always try chucking your error into google, its amazing what can be found :slight_smile:

http://www.mysql.com/doc/en/Perl_support_problems.html

Matt Watson.

5

There has to be an easier way. Like you say, I have had to force the
installation of some modules (eg Apache::Sessions) and it looks like I will
have to go with FastCGI since I cannot get Apache::Request to install.

I know this software is ‘free’, but it certainly doesn’t encourage people to
switch to Linux - it’s like going back to my very first DOS machine or
Sinclair ZX80!

Anyway I now have the problem of deciphering the RT_SiteConfig.pm file :slight_smile:

(Freeware whine complete)
RonFrom: Greg.Hering@bench.com [mailto:Greg.Hering@bench.com]
Sent: Thursday, 15 May 2003 6:23 AM
To: rong@formsys.com; rt-users@lists.fsck.com
Subject: RE: [rt-users] rt301 install problem - initializing Db

Dear Ron,

If you think that's something that the module ought to do itself, could you

forward this to CPAN. They have RT installed at rt.cpan.org. I almost
submitted a bug report but doublechecked and found it was something I was
doing wrong, so I’m not absolutely positive the public can submit, but it’s
worth a try.

Also (just for info) I found, I think on this list, that changing to

LANG=en_US got some things installing better. Mine’s got ‘en_US.UTF-8’ by
default and some modules won’t install correctly with that setting.

I found several modules that I had to 'force' or play with and that really

increases the difficulty level of installing RT. Whining is free, but so is
Perl, so where do we go!

Sincerely,

Gregory L. Hering
(256) 722-6420
4807 Bradford Dr
Benchmark Electronics, Inc.
Hunvtsville, Al 35805

From: Ron Goodwin [mailto:rong@formsys.com]
Sent: Tuesday, May 13, 2003 9:53 PM
To: rt-users@lists.fsck.com
Subject: RE: [rt-users] rt301 install problem - initializing Db

Just for info. I noticed while installing the DBI package that it warns the
user to delete the temporary files created before installing DBD::. I
whacked the build/DBI directory and DBD::mysql built, tested and installed
ok.

Ron

From: rt-users-admin@lists.fsck.com
[mailto:rt-users-admin@lists.fsck.com]On Behalf Of Matthew Watson
Sent: Friday, 9 May 2003 6:21 PM
To: Ron Goodwin; rt-users@lists.fsck.com
Subject: Re: [rt-users] rt301 install problem - initializing Db

Always try chucking your error into google, its amazing what can be found :slight_smile:

http://www.mysql.com/doc/en/Perl_support_problems.html

Matt Watson.

6

What error did you get in Apache::Request installation?
I got one also, fiddled with something, forced it and I’m working fine (I think).

Gregory L. Hering
(256) 722-6420
4807 Bradford Dr
Benchmark Electronics, Inc.
Hunvtsville, Al 35805-----Original Message-----
From: Ron Goodwin [mailto:rong@formsys.com]
Sent: Wednesday, May 14, 2003 7:18 PM
To: rt-users@lists.fsck.com
Subject: RE: [rt-users] rt301 install problem - initializing Db

There has to be an easier way. Like you say, I have had to force the
installation of some modules (eg Apache::Sessions) and it looks like I will
have to go with FastCGI since I cannot get Apache::Request to install.

I know this software is ‘free’, but it certainly doesn’t encourage people to
switch to Linux - it’s like going back to my very first DOS machine or
Sinclair ZX80!

Anyway I now have the problem of deciphering the RT_SiteConfig.pm file :slight_smile:

(Freeware whine complete)
Ron

7

It just won’t build apache_request.o - Fails with 2 errors and a whole swag
of warnings. Since I am neither a Perl nor Linux guru I am very quickly
starting to wonder whether the aggro is worth it looking at the number of
emails in this list. I have been struggling for the last 2 years to
construct a similar app in PHP.

There is also a problem with restarting Apache after modifying the
Vhost.conf file - it doesnt recognize ‘PerlModule’!!!
I may just have one last try, with a recompile of Apache with FastCGI. :frowning:

Ron-----Original Message-----
From: rt-users-admin@lists.fsck.com
[mailto:rt-users-admin@lists.fsck.com]On Behalf Of Greg.Hering@bench.com
Sent: Thursday, 15 May 2003 11:40 PM
To: rong@formsys.com; rt-users@lists.fsck.com
Subject: RE: [rt-users] rt301 install problem - initializing Db

What error did you get in Apache::Request installation?
I got one also, fiddled with something, forced it and I’m working fine (I
think).

Gregory L. Hering
(256) 722-6420
4807 Bradford Dr
Benchmark Electronics, Inc.
Hunvtsville, Al 35805

-----Original Message-----
From: Ron Goodwin [mailto:rong@formsys.com]
Sent: Wednesday, May 14, 2003 7:18 PM
To: rt-users@lists.fsck.com
Subject: RE: [rt-users] rt301 install problem - initializing Db

There has to be an easier way. Like you say, I have had to force the
installation of some modules (eg Apache::Sessions) and it looks like I will
have to go with FastCGI since I cannot get Apache::Request to install.

I know this software is ‘free’, but it certainly doesn’t encourage people to
switch to Linux - it’s like going back to my very first DOS machine or
Sinclair ZX80!

Anyway I now have the problem of deciphering the RT_SiteConfig.pm file :slight_smile:

(Freeware whine complete)
Ron

rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm