Rt3 sais fastcgi not stared but it is

RT Users
1

Hi.

I installed rt 3.4.5 on a linux system (collax server). when I try to
access the site using fastcgi I get this message:
-snip-
You’re almost there!

You haven’t yet configured your webserver to run RT.

You appear to have installed RT’s web interface correctly, but haven’t
yet configured your web server to “run” the RT server which powers the
web interface.

The next step is to edit your webserver’s configuration file to instruct
it to use RT’s mod_perl , fastcgi or speedycgi handler.
-snap-

I allready configured the webserver using fastcgi. it is also loaded:

[Thu Apr 24 09:07:15 2008] [warn] FastCGI: server
"/opt/collax_rt3/bin/mason_handler.fcgi" started (pid 8859)

Does anybody know what this could be?

my apache/modules.d/http(s)/rt3:

Alias /rt3/NoAuth/images/ /opt/rt3/share/html/NoAuth/images/

<Directory “/opt/rt3”>
Options ExecCGI FollowSymlinks MultiViews Indexes
AllowOverride None
Order allow,deny
Allow from all

any hints?

best chris

2

In your config there is no any directive that enables FastCGI and
associate RT’s files with FCGI handler. Here is basic config from
README

<<<
FastCgiIpcDir /tmp

FastCgiServer /opt/rt3/bin/mason_handler.fcgi -idle-timeout 120

Pass through requests to display images

Alias /NoAuth/images/ /opt/rt3/share/html/NoAuth/images/

AddHandler fastcgi-script fcgi
ScriptAlias / /opt/rt3/bin/mason_handler.fcgi/

>>>

If you are looking for further help then you have to provide
information about how you want to run RT. As a location in your site
or as subdomain.On Thu, Apr 24, 2008 at 11:22 AM, Christian Forjahn christian.forjahn@collax.com wrote:

Hi.

I installed rt 3.4.5 on a linux system (collax server). when I try to
access the site using fastcgi I get this message:
-snip-
You’re almost there!

You haven’t yet configured your webserver to run RT.

You appear to have installed RT’s web interface correctly, but haven’t
yet configured your web server to “run” the RT server which powers the
web interface.

The next step is to edit your webserver’s configuration file to instruct
it to use RT’s mod_perl , fastcgi or speedycgi handler.
-snap-

I allready configured the webserver using fastcgi. it is also loaded:

[Thu Apr 24 09:07:15 2008] [warn] FastCGI: server
“/opt/collax_rt3/bin/mason_handler.fcgi” started (pid 8859)

Does anybody know what this could be?

my apache/modules.d/http(s)/rt3:

Alias /rt3/NoAuth/images/ /opt/rt3/share/html/NoAuth/images/

<Directory “/opt/rt3”>
Options ExecCGI FollowSymlinks MultiViews Indexes
AllowOverride None
Order allow,deny
Allow from all

any hints?

best chris

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Best regards, Ruslan.

3

hi ruslan.

I also want to run rt in a site´s location: example.com/rt3/
therefore I did not configure it as a virtual host.
do you need any further information?

best chris