RT3 - login history recorded?

RT Users
1

I’m using RT 3.8.8 and am curious whether RT records login history of users logging into the web interface.
?

Thanks!

If life gives you lemons, keep them-- because hey… free lemons.

2

I’m using RT 3.8.8 and am curious whether RT records login history of users
logging into the web interface.
?

No, RT doesn’t track such thing and I don’t recall extensions that do
this. You can use Creator and Created columns in Transactions table to
figure out last activity on tickets or other objects.

Thanks!

If life gives you lemons, keep them-- because hey… free lemons.

Best regards, Ruslan.

3

At the httpd or OS level there is some information that could help you…
although I don’t know if it’s the information you are looking for but check
out your httpd log file and your access/error/message log files at the OS
level

Mike.On Thu, May 3, 2012 at 1:37 PM, Ruslan Zakirov ruz@bestpractical.comwrote:

On Thu, May 3, 2012 at 2:50 AM, Joseph Spenner joseph85750@yahoo.com wrote:

I’m using RT 3.8.8 and am curious whether RT records login history of
users
logging into the web interface.
?

No, RT doesn’t track such thing and I don’t recall extensions that do
this. You can use Creator and Created columns in Transactions table to
figure out last activity on tickets or other objects.

Thanks!

If life gives you lemons, keep them-- because hey… free lemons.

–
Best regards, Ruslan.

Mike Johnson
Datatel Programmer/Analyst
Northern Ontario School of Medicine
955 Oliver Road
Thunder Bay, ON P7B 5E1
Phone: (807) 766-7331
Email: mike.johnson@nosm.ca

4

I’m using RT 3.8.8 and am curious whether RT records login history of
users logging into the web interface.

Not in its default config, but it can if you want it to and do external
auth. If you use the RT::Authen::ExternalAuth extension and have
debug-level logging, the log will include lines describing every step of
every login.

5

Couldn’t this be accomplished by increasing your log level from ‘error’ to ‘info’?
I think this would login (and a lot of other activity) to your RT logging destination.

Keith Schincke CAP, LPIC-1, RHCA, RHCSS
Team Lead IT Security System Administration, ITAMS
Building 46, Room 110A
email to: keith.d.schincke@nasa.gov
281-244-0183 Office 832-205-1534 Mobile
281-244-5708 Fax

ITAMS - Information Technology And Multimedia Services Contract
"One Team, One Vision >> Partnered For Innovative Solutions"From: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Joseph Spenner
Sent: Wednesday, May 02, 2012 5:50 PM
To: RT- Users@lists.bestpractical.com
Subject: [rt-users] RT3 - login history recorded?

I’m using RT 3.8.8 and am curious whether RT records login history of users logging into the web interface.
?

Thanks!

If life gives you lemons, keep them-- because hey… free lemons.