Hello,
this is the first time I pack a contrib for RT into a package. There is a
Makefile and a README in the archive, which you should read.
The purpose of this contribution is to provide a flexible engine to scan
requests for values to be stored in custom fields for the ticket.
Scanning is performed with a ScripAction and controlled with a Template,
which consists of a control line for each custom field to be scanned for.
Scanning is very flexible by providing regexp-pattern matching and the
possibility to post-change a pattern match value before wirting it into the
custom field value.
Further explanations and some examples are provided in the archive.
Dirk.
ExtractCustomFieldVa#12E933.tgz (2.77 KB)
This is now in contrib for rt 3.0On Fri, Jul 11, 2003 at 08:37:16AM +0200, Dirk Pape wrote:
Hello,
this is the first time I pack a contrib for RT into a package. There is a
Makefile and a README in the archive, which you should read.
The purpose of this contribution is to provide a flexible engine to scan
requests for values to be stored in custom fields for the ticket.
Scanning is performed with a ScripAction and controlled with a Template,
which consists of a control line for each custom field to be scanned for.
Scanning is very flexible by providing regexp-pattern matching and the
possibility to post-change a pattern match value before wirting it into the
custom field value.
Further explanations and some examples are provided in the archive.
Dirk.
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