RT3.4.4 - blank page after installation

Abilash_Praveen_M · September 13, 2005, 7:02pm

hi there,

I’m a okay kinda guy to linux and RT. After a long struggle I’ve got this RT setup. the problem now is that it shows up a blank page…

also…

[root@dsl-chn-static-233 logs]# tail error_log
[Wed Sep 14 00:13:21 2005] [warn] module perl_module is already loaded, skipping
[Wed Sep 14 00:13:25 2005] [notice] Digest: generating secret for digest authentication …
[Wed Sep 14 00:13:25 2005] [notice] Digest: done
[Wed Sep 14 00:13:25 2005] [notice] LDAP: Built with OpenLDAP LDAP SDK
[Wed Sep 14 00:13:25 2005] [notice] LDAP: SSL support unavailable
[Wed Sep 14 00:13:25 2005] [notice] FastCGI: process manager initialized (pid 22947)
[Wed Sep 14 00:13:25 2005] [notice] mod_python: Creating 4 session mutexes based on 256 max processes and 0 max threads.
[Wed Sep 14 00:13:25 2005] [notice] Apache/2 configured – resuming normal operations
[Tue Sep 13 19:30:29 2005] [crit]: Can’t locate object method “request” via package “Apache” at /usr/lib/perl5/5.8.5/CGI.pm line 315.
(/opt/rt3/bin/webmux.pl:125)

I must admit that i did a manual instaltion and that might be a problem now. How can I now completely undo the RT instalation and start fresh? Which installation manual should I be following??

OS - CentOS 4

I can give you any info you need… Please help me!!

Thanks,
Abilash

Steve_RIeger1 · September 13, 2005, 7:31pm

what does apache log and or rt log say

it takes me less than an hour to set it up from source. its not that
big of a deal. do post the log entries.

Steve Rieger
AIM chozrim
ICQ 53956607
Cell 646 335 8915
steve.rieger@tbwachiat.comOn Sep 13, 2005, at 3:02 PM, Abilash Praveen M wrote:

hi there,

I’m a okay kinda guy to linux and RT. After a long struggle I’ve
got this RT setup. the problem now is that it shows up a blank page…

also…

[root@dsl-chn-static-233 logs]# tail error_log
[Wed Sep 14 00:13:21 2005] [warn] module perl_module is already
loaded, skipping
[Wed Sep 14 00:13:25 2005] [notice] Digest: generating secret for
digest authentication …
[Wed Sep 14 00:13:25 2005] [notice] Digest: done
[Wed Sep 14 00:13:25 2005] [notice] LDAP: Built with OpenLDAP LDAP SDK
[Wed Sep 14 00:13:25 2005] [notice] LDAP: SSL support unavailable
[Wed Sep 14 00:13:25 2005] [notice] FastCGI: process manager
initialized (pid 22947)
[Wed Sep 14 00:13:25 2005] [notice] mod_python: Creating 4 session
mutexes based on 256 max processes and 0 max threads.
[Wed Sep 14 00:13:25 2005] [notice] Apache/2 configured – resuming
normal operations
[Tue Sep 13 19:30:29 2005] [crit]: Can’t locate object method
“request” via package “Apache” at /usr/lib/perl5/5.8.5/CGI.pm line
315.
(/opt/rt3/bin/webmux.pl:125)

I must admit that i did a manual instaltion and that might be a
problem now. How can I now completely undo the RT instalation and
start fresh? Which installation manual should I be following??

OS - CentOS 4

I can give you any info you need… Please help me!!

Thanks,
Abilash

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Paulo_Matos · September 13, 2005, 7:35pm

OS - CentOS 4

You are kind of a lucky guy… I’m almost finishing to package rt for
RHEL4/CentOS4. If you care to wait for a day or 2. You’ll be the first
to do: ‘yum install rt’.

Paulo Matos