Rt3.2.1rc2 errors, asked to update an unknown attribute & empty emails

RT Developers
1

I’m seeing a couple errors in rt.log that I’m not sure are meaningful or
not. I’m also noticing that the Notify Owner scrip is failing to find any
recipients (is this because the updater is also the owner?). Postfix is
still logging an empty email which I’m still not sure how to track down and
fix.

Any clues?

[Tue Jul 13 17:18:04 2004] [warning]: RT::Ticket=HASH(0x954cd74) asked to
update an unknown attribute: Subject (/opt/rt3/lib/RT/Record.pm:728)
[Tue Jul 13 17:18:04 2004] [warning]: RT::Ticket=HASH(0x954cd74) asked to
update an unknown attribute: FinalPriority (/opt/rt3/lib/RT/Record.pm:728)
[Tue Jul 13 17:18:04 2004] [warning]: RT::Ticket=HASH(0x954cd74) asked to
update an unknown attribute: Priority (/opt/rt3/lib/RT/Record.pm:728)
[Tue Jul 13 17:18:04 2004] [warning]: RT::Ticket=HASH(0x954cd74) asked to
update an unknown attribute: TimeEstimated (/opt/rt3/lib/RT/Record.pm:728)
[Tue Jul 13 17:18:04 2004] [warning]: RT::Ticket=HASH(0x954cd74) asked to
update an unknown attribute: TimeWorked (/opt/rt3/lib/RT/Record.pm:728)
[Tue Jul 13 17:18:04 2004] [warning]: RT::Ticket=HASH(0x954cd74) asked to
update an unknown attribute: TimeLeft (/opt/rt3/lib/RT/Record.pm:728)
[Tue Jul 13 17:18:04 2004] [warning]: RT::Ticket=HASH(0x954cd74) asked to
update an unknown attribute: Queue (/opt/rt3/lib/RT/Record.pm:728)

[Tue Jul 13 17:18:04 2004] [info]:
rt-3.2.1rc2-22917-119788-14.4.85013081663027@intelenet.net #22917/119788 -
Scrip 14 On Transaction, Nofity Owner
(/opt/rt3/lib/RT/Action/SendEmail.pm:208)
[Tue Jul 13 17:18:04 2004] [info]:
rt-3.2.1rc2-22917-119788-14.4.85013081663027@intelenet.net No recipients
found. Not sending.
(/opt/rt3/lib/RT/Action/SendEmail.pm:220)

Postfix still logs an empty email -

Jul 13 10:18:04 help1 postfix/pickup[61076]: 4074834D61: uid=65534
from=
Jul 13 10:18:04 help1 postfix/cleanup[62610]: 4074834D61:
message-id=rt-3.2.1rc2-22917-119788-6.10.5405977068055@intelenet.net
Jul 13 10:18:04 help1 postfix/cleanup[62610]: 4074834D61: to=,
relay=cleanup, delay=0, status=bounced (No recipients specified)

matthew zeier, Sr. Network Engineer | “Nothing in life is to be feared.
InteleNet Communications, Inc. | It is only to be understood.”
(949) 784-7904 | - Marie Curie

2

[Tue Jul 13 17:18:04 2004] [warning]: RT::Ticket=HASH(0x954cd74) asked to
update an unknown attribute: Subject (/opt/rt3/lib/RT/Record.pm:728)

What action in RT causes these errors?

3

Both during a ticket transaction display (clicked on a ticket from the home
page) and during a Reply.From: “Jesse Vincent” jesse@bestpractical.com
To: “matthew zeier” mrz@intelenet.net
Cc: rt-devel@lists.fsck.com
Sent: Tuesday, July 13, 2004 10:28 AM
Subject: Re: [Rt-devel] rt3.2.1rc2 errors, asked to update an unknown
attribute & empty emails

[Tue Jul 13 17:18:04 2004] [warning]: RT::Ticket=HASH(0x954cd74) asked
to
update an unknown attribute: Subject (/opt/rt3/lib/RT/Record.pm:728)

What action in RT causes these errors?