- Ticket creation now has a “more detail” section
Alesh> can’t see it, am i missing something?
doug> I too did a seemingly-clean “make upgrade” with apache stop,start
And i did not see the “Show Details” either. Not with netscape,IE5,
(the 2 I tried). Browser version probably irrelevant because:
I tried some foolish editing of …/rt2/WebRT/html/Ticket/Create.html
reloaded browser page, it failed (Mason error) because i’m illiterate;
Then when i put BACK the old/correct rt2/WebRT/html/Ticket/Create.html
(none of these steps required an apache stop/start/restart)
wow! the Show Details appeared (just above the “Create Ticket” button).
Of course now i can only suspect my own sanity along with Alesh 
Feels like some kind of cacheing that apache stop,start doesnt clear? -doug
doug.mildram@mindspeed.com wrote:
I tried some foolish editing of …/rt2/WebRT/html/Ticket/Create.html
reloaded browser page, it failed (Mason error) because i’m illiterate;
Then when i put BACK the old/correct rt2/WebRT/html/Ticket/Create.html
(none of these steps required an apache stop/start/restart)
wow! the Show Details appeared (just above the “Create Ticket” button).
Of course now i can only suspect my own sanity along with Alesh
Feels like some kind of cacheing that apache stop,start doesnt clear? -doug
Actually, I just upgraded to 2.0.8 a few minutes ago, clobbering a few previously hacked links in WebRT/html/Elements/Header. So I did the upgrade, stop-started apache, and checked it in my browser to make sure it was working.
I then edited Elements/Header, put the links back in, went to my browser again, and saw they were already there.
I swear I didn’t hit reload, so I’m tempted to believe things are still being cached, even after a stop-start.
Though it could very well be my sanity that’s going too. Yesterday I lost two days work thanks to a badly placed ‘rm *’ 
-Feargal
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Feargal Reilly,
Systems Administrator,
The CIA.
For kicks, why don’t all of you who are seeing this try clearing Mason’s
component cache?
Stop apache
rm -rf /path/to/WebRT/data
start apache.
if your frobbed files have a more recent mod date than the installed files,
mason doesn’t know to recompile them.On Thu, Oct 04, 2001 at 06:20:27PM +0100, Feargal Reilly wrote:
doug.mildram@mindspeed.com wrote:
I tried some foolish editing of …/rt2/WebRT/html/Ticket/Create.html
reloaded browser page, it failed (Mason error) because i’m illiterate;
Then when i put BACK the old/correct rt2/WebRT/html/Ticket/Create.html
(none of these steps required an apache stop/start/restart)
wow! the Show Details appeared (just above the “Create Ticket” button).
Of course now i can only suspect my own sanity along with Alesh
Feels like some kind of cacheing that apache stop,start doesnt clear? -doug
Actually, I just upgraded to 2.0.8 a few minutes ago, clobbering a few previously hacked links in WebRT/html/Elements/Header. So I did the upgrade, stop-started apache, and checked it in my browser to make sure it was working.
I then edited Elements/Header, put the links back in, went to my browser again, and saw they were already there.
I swear I didn’t hit reload, so I’m tempted to believe things are still being cached, even after a stop-start.
Though it could very well be my sanity that’s going too. Yesterday I lost two days work thanks to a badly placed ‘rm *’
-Feargal
rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users
–
Feargal Reilly,
Systems Administrator,
The CIA.
rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users
http://www.bestpractical.com/products/rt – Trouble Ticketing. Free.