sounds like initacls.Pg needs more smarts.
I’ll open a ticketOn Fri, Sep 14, 2001 at 12:05:09PM -0700, Ashley Gould wrote:
I’ve been meaning to post this. I had your problem. Here is the fix:
I editid the file bin/initacls.Pg again:
I took out the flags for port and host:
rt:/usr/local/build/rt # cat bin/initacls.Pg
#!/bin/sh
DATABASEHOME=$1
HOSTNAME=$2
PORT=$3
DATABASEADMIN=$4
DBAPASSWD=$5
DATABASENAME=$6
DATABASEACLS=$7
BINDIR=${DATABASEHOME}/bin
PATH=$PATH:$BINDIR
export PATH
echo "Enter the postgres administrator’s database password to create a
new user
#psql -h $HOSTNAME -p $PORT -d $DATABASENAME -f $DATABASEACLS -U $DATABASEADMIN
psql -d $DATABASENAME -f $DATABASEACLS -U $DATABASEADMIN
Now it installs completely. yey
I’ve attached notes for my whole adventure. My guess is not specifying a
port in config.pm brakes the install for postgresql. Jesse?
Ashley Gould
Technical Support
ASL, Inc.
techsupport@aslab.com
Support (510)857-0057
Fax (510)857-0010
On Mon, Sep 10, 2001 at 09:52:01PM -0400, Harold Sinclair wrote:
Hello
I fail when trying to open a connection to Postgres database during ‘make install’.
tools/initdb fails; it looks like the variables it’s getting are correct, I just can’t tell how to further debug it.
My problem is somewhat similar to what was described in this post,
http://lists.fsck.com/pipermail/rt-users/2001-June/002570.html
but I did not see this thread conclude with a resolution!
I have tried both specifying the password for user postgres in rt’s
Makefile, and leaving it blank to no avail, while changing it at the
OS level to match each case.
My Postgres install seems fine, that is, I can do other operations as
user postgres with no problem, such as creating a test database.
Postgres is running and the socket is up.
Maybe set up TCP/IP connect? Could it be my DBIx version is broken?
Output of ‘make install’
make install
mkdir -p /opt/rt2/bin
mkdir -p /opt/rt2/WebRT/data
mkdir -p /opt/rt2/WebRT/sessiondata
mkdir -p /opt/rt2/etc
mkdir -p /opt/rt2/lib
mkdir -p /opt/rt2/WebRT/html
mkdir -p /opt/rt2/local/WebRT/html
/usr/bin/perl tools/initdb ‘Pg’ ‘/usr/local/pgsql’ ‘localhost’ ‘’ ‘postgres’ ‘rt2’ create
Now creating a database for RT.
Enter the Pg password for postgres:
Creating Pg database rt2.
DBI->connect(dbname=template1;host=localhost) failed: PQconnectPoll() – connect() failed: Connection refused at /usr/lib/perl5/site_perl/5.6.0/DBIx/DataSource/Driver.pm line 74
PQconnectPoll() – connect() failed: Connection refused at /usr/lib/perl5/site_perl/5.6.0/DBIx/DataSource/Driver.pm line 74, line 1.
make: *** [createdb] Error 255
Do I have a bad version of DBIx? Did I miss something in the docs?
I really would appreciate any of your comments as I am dying to get this up and running.
My version info is below – and thanks very much,
-Harold
RT and System Version information
perl -MDBD::Pg -e ‘print $DBD::Pg::VERSION’
1.01
perl -MDBD::mysql -e ‘print $DBD::mysql::VERSION’
2.0415
RT v2.0.6
postgresql-7.1.3
perl 5.6.0
(SuSE) Linux andalus 2.2.18 #1 Wed Jan 24 12:28:55 GMT 2001 i686 unknown
My SMTP server, postfix, runs locally and works just fine, though I haven’t gotten as far as using with RT.
And the other pieces look good – I just got them from CPAN yesterday:
andalus:/home/hsinclai/test/rt-2-0-6 # make testdeps
/usr/bin/perl ./tools/testdeps -warn Pg
Checking for DBI 1.18 …found
Checking for DBIx::DataSource 0.02 …found
Checking for DBIx::SearchBuilder 0.40 …found
Checking for HTML::Entities…found
Checking for MLDBM…found
Checking for Net::Domain…found
Checking for Net::SMTP…found
Checking for Params::Validate 0.02 …found
Checking for HTML::Mason 0.896 …found
Checking for CGI::Cookie 1.20 …found
Checking for Apache::Cookie…found
Checking for Apache::Session 1.53 …found
Checking for Date::Parse…found
Checking for Date::Format…found
Checking for MIME::Entity 5.108 …found
Checking for Mail::Mailer 1.20 …found
Checking for Getopt::Long 2.24 …found
Checking for Tie::IxHash…found
Checking for Text::Wrapper…found
Checking for Text::Template…found
Checking for File::Spec 0.8 …found
Checking for Errno…found
Checking for FreezeThaw…found
Checking for File::Temp…found
Checking for Log::Dispatch 1.6 …found
Checking for DBD::Pg …found
END
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Installing rt 2.0.6 on rt.aslab.com 9/4444/2001
system is unchanged since 3rd_try.
Step 1
rt:/usr/local/build # ln -s rt-2-0-6/ rt
rt:/usr/local/build # cd rt
rt:/usr/local/build/rt # ll
total 373
drwxr-xr-x 10 root root 304 Sep 1 15:23 .
drwxr-xr-x 9 root root 254 Sep 4 14:22 …
-rwxr-xr-x 1 root root 17976 Apr 16 1998 COPYING
drwxr-xr-x 2 root root 123 Sep 1 15:23 CVS
-rw-r–r-- 1 root root 325246 Sep 1 15:23 ChangeLog
-rw------- 1 root root 11083 Sep 1 15:23 Makefile
-rwxr-xr-x 1 root root 10874 Aug 21 20:48 README
-rwxr-xr-x 1 root root 335 Jul 30 00:49 TODO
drwxr-xr-x 3 root root 303 Sep 1 15:23 bin
drwxr-xr-x 4 root root 154 Sep 1 15:23 docs
drwxr-xr-x 3 root root 259 Sep 1 15:23 etc
drwxr-xr-x 4 root root 196 Sep 1 15:23 lib
drwxr-xr-x 3 root root 133 Sep 1 15:23 t
drwxr-xr-x 3 root root 126 Sep 1 15:23 tools
drwxr-xr-x 10 root root 287 Sep 1 15:23 webrt
Step 2
rt:/usr/local/build/rt # diff Makefile Makefile.dist
35,36c35
< #RT_PATH = /opt/rt2
< RT_PATH = /usr/local/rt2
RT_PATH = /opt/rt2
58,59c57
< #RT_LOG_PATH = /tmp
< RT_LOG_PATH = /var/log/rt2
RT_LOG_PATH = /tmp
98,99c96
< #DB_TYPE = mysql
< DB_TYPE = Pg
DB_TYPE = mysql
117,118c114
< #DB_DBA = root
< DB_DBA = postgres
DB_DBA = root
165,168c161,162
< #WEB_USER = www-data
< #WEB_GROUP = rt
< WEB_USER = wwwrun
< WEB_GROUP = nogroup
WEB_USER = www-data
WEB_GROUP = rt
Later
I set the RT_PASS to Morrigen
Step 3
rt:/usr/local/build/rt # make testdeps
/usr/bin/perl ./tools/testdeps -warn Pg
Checking for DBI 1.18 …found
Checking for DBIx::DataSource 0.02 …found
Checking for DBIx::SearchBuilder 0.40 …found
Checking for HTML::Entities…found
Checking for MLDBM…found
Checking for Net::Domain…found
Checking for Net::SMTP…found
Checking for Params::Validate 0.02 …found
Checking for HTML::Mason 0.896 …found
Checking for CGI::Cookie 1.20 …found
Checking for Apache::Cookie…found
Checking for Apache::Session 1.53 …found
Checking for Date::Parse…found
Checking for Date::Format…found
Checking for MIME::Entity 5.108 …found
Checking for Mail::Mailer 1.20 …found
Checking for Getopt::Long 2.24 …found
Checking for Tie::IxHash…found
Checking for Text::Wrapper…found
Checking for Text::Template…found
Checking for File::Spec 0.8 …found
Checking for Errno…found
Checking for FreezeThaw…found
Checking for File::Temp…found
Checking for Log::Dispatch 1.6 …found
Checking for DBD::Pg …found
Step 4
rt:/usr/local/build/rt # grep rt /etc/group
rt:x:62:
Step 5
Before running make, I need to change the owberships on the log file:
rt:/var/log # ll /var/log/rt2/
total 2
drwxrwx— 2 root rt 35 Sep 4 14:12 .
drwxr-xr-x 6 root root 598 Sep 4 11:52 …
rt:/usr/local/build/rt # make install
.
.
.
schema sucessfully inserted
cp etc/acl.Pg ‘/usr/local/rt2/etc/acl.Pg’
/usr/bin/perl -p -i -e " s’!!DB_TYPE!!‘“Pg”‘g;
s’!!DB_HOST!!’“localhost”‘g;
s’!!DB_RT_PASS!!‘“rt_pass”‘g;
s’!!DB_RT_HOST!!’“localhost”‘g;
s’!!DB_RT_USER!!‘“rt_user”‘g;
s’!!DB_DATABASE!!’“rt2”'g;" /usr/local/rt2/etc/acl.Pg
bin/initacls.Pg ‘/usr’ ‘localhost’ ‘’ ‘postgres’ ‘’ ‘rt2’ ‘/usr/local/rt2/etc/acl.Pg’
Enter the postgres administrator’s database password to create a new user for rt
psql: PQconnectPoll() – connect() failed: Connection refused
Is the postmaster running (with -i) at ‘localhost’
and accepting connections on TCP/IP port ‘-d’?
make: *** [acls] Error 2
shoot!
I’ll enter the postgres dba password in the Makefile:
DB_DBA_PASSWORD = asllinux
Made no difference. Next I edited bin/initacls.Pg:
TABASEHOME=$1
HOSTNAME=$2
PORT=$3
DATABASEADMIN=$4
DBAPASSWD=$5
DATABASENAME=$6
DATABASEACLS=$7
BINDIR=${DATABASEHOME}/bin
PATH=$PATH:$BINDIR
export PATH
echo -h $HOSTNAME -p $PORT -d $DATABASENAME -f $DATABASEACLS -U $DATABASEADMIN
echo DBAPASSWD $DBAPASSWD
echo “Enter the postgres administrator’s database password to create a new user for rt”
psql -h $HOSTNAME -p $PORT -d $DATABASENAME -f $DATABASEACLS -U $DATABASEADMIN -W
Again run make install:
.
.
.
bin/initacls.Pg ‘/usr’ ‘localhost’ ‘’ ‘postgres’ ‘“asllinux”’ ‘rt2’ ‘/usr/local/rt2/etc/acl.Pg’
-h localhost -p -d rt2 -f /usr/local/rt2/etc/acl.Pg -U postgres
DBAPASSWD “asllinux”
Enter the postgres administrator’s database password to create a new user for rt
Password:
Still fails. However, I can connect by hand:
rt:/usr/local/build/rt # psql -d rt2 -U postgres -W
Password:
Welcome to psql, the PostgreSQL interactive terminal.
Type: \copyright for distribution terms
\h for help with SQL commands
? for help on internal slash commands
\g or terminate with semicolon to execute query
\q to quit
rt2=#
And if I run the call to psql by hand, It works:
rt:/usr/local/rt2/etc # psql -d rt2 -U postgres -f acl.Pg
DROP USER
CREATE USER
CHANGE
CHANGE
CHANGE
CHANGE
CHANGE
CHANGE
CHANGE
CHANGE
CHANGE
CHANGE
CHANGE
CHANGE
CHANGE
CHANGE
CHANGE
CHANGE
CHANGE
CHANGE
CHANGE
CHANGE
CHANGE
CHANGE
CHANGE
CHANGE
CHANGE
CHANGE
CHANGE
CHANGE
CHANGE
CHANGE
CHANGE
CHANGE
CHANGE
CHANGE
rt:/usr/local/rt2/etc #
So I editid the file bin/initacls.Pg again:
I took out the flags for port and host:
rt:/usr/local/build/rt # cat bin/initacls.Pg
#!/bin/sh
DATABASEHOME=$1
HOSTNAME=$2
PORT=$3
DATABASEADMIN=$4
DBAPASSWD=$5
DATABASENAME=$6
DATABASEACLS=$7
BINDIR=${DATABASEHOME}/bin
PATH=$PATH:$BINDIR
export PATH
echo “Enter the postgres administrator’s database password to create a new user for rt”
#psql -h $HOSTNAME -p $PORT -d $DATABASENAME -f $DATABASEACLS -U $DATABASEADMIN
psql -d $DATABASENAME -f $DATABASEACLS -U $DATABASEADMIN
Now it installs completely. yey
Step 6
First I had to make the config.pm writable:
rt:/usr/local/rt2/etc # ll
total 61
drwxr-xr-x 2 root rt 167 Sep 4 16:01 .
drwxr-xr-x 8 root root 153 Aug 31 14:09 …
-r-x------ 1 root rt 2319 Sep 4 15:50 acl.Pg
-r-xr-x— 1 root rt 13649 Sep 4 15:50 config.pm
-r-xr-x— 1 root root 13649 Sep 4 16:00 config.pm.dist
-r-x------ 1 root rt 10918 Sep 4 14:18 config.pm.old
-rwxr-xr-x 1 root root 12121 Sep 4 15:51 insertdata
rt:/usr/local/rt2/etc # chmod u+w config.pm
rt:/usr/local/rt2/etc # diff config.pm config.pm.dist
14c14
< $rtname=“Asl Support”;
$rtname=“example.com”;
20c20
< $Organization = “aslab.com”;
$Organization = “example.com”;
28c28
< $Timezone = ‘US/Pacific’;
$Timezone = ‘US/Eastern’;
70c70
< $OwnerEmail = ‘ashley@aslab.com’;
$OwnerEmail = ‘root’;
92c92
< $MaxAttachmentSize = 2000000;
$MaxAttachmentSize = 10000000;
103c103
< $DropLongAttachments = 1;
$DropLongAttachments = undef;
Step 7
Mail gate:
/etc/aliases:
RT Ticket Tracking system:
rt: “|/usr/local/rt2/bin/rt-mailgate --queue general --action correspond”
rt-comment: “|/usr/local/rt2/bin/rt-mailgate --queue general --action comment”
support1: rt
support1-comment: rt-comment
support2: rt
support2-comment: rt-comment
support3: rt
support3-comment: rt-comment
rt:/etc # vi aliases
rt:/etc # newaliases
rt:/etc # postfix reload
postfix-script: refreshing the Postfix mail system
Web interface:
I must change ownership of log file so apache user can write to it:
rt:/var/log # chown wwwrun.rt /var/log/rt2/
Apache config:
MinSpareServers 1
MaxSpareServers 1
StartServers 1
User wwwrun
Group nogroup
ServerAdmin ashley@aslab.com
First, we configure the “default” to be a very restrictive set of
permissions.
Options none
AllowOverride None
This should be changed to whatever you set DocumentRoot to.
<Directory “/usr/local/rt2/WebRT/html”>
Options none
AllowOverride None
Order allow,deny
Allow from all
Allow from 192.168.2.0/24 199.182.25.0/24
Deny from all
RT specific rules
PerlModule Apache::DBI
PerlRequire /usr/local/rt2/bin/webmux.pl
SetHandler perl-script
PerlHandler RT::Mason
rt:/etc # cat crontab
SHELL=/bin/sh
PATH=/usr/bin:/usr/sbin:/sbin:/bin:/usr/lib/news/bin
MAILTO=root
check scripts in cron.hourly, cron.daily, cron.weekly, and cron.monthly
-*/15 * * * * root test -x /usr/lib/cron/run-crons && /usr/lib/cron/run-crons
59 * * * * root rm -f /var/spool/cron/lastrun/cron.hourly
14 0 * * * root rm -f /var/spool/cron/lastrun/cron.daily
29 0 * * 6 root rm -f /var/spool/cron/lastrun/cron.weekly
44 0 1 * * root rm -f /var/spool/cron/lastrun/cron.monthly
RT ticket tracking system
Every hour, nuke session files and lockfiles that haven’t been
touched in 10 hours
0 * * * * find /path/to/rt2/WebRT/sessiondata -type f -amin +600 -exec rm {} ;
Step 8
rt:/usr/local/apache/bin # ./apachectl configtest
Syntax OK
rt:/usr/local/apache/bin # ./apachectl start
./apachectl start: httpd started
DEBUGGING
The web interface came up perfectly.
My first email bounced with:
Sep 4 16:57:24 rt postfix/local[3256]: 6103B946: to=rt@rt.aslab.com,
relay=local, delay=0, status=bounced (Command died with status 255:
“/usr/local/rt2/bin/rt-mailgate --queue general --action correspond”. Command
output: Can’t do setuid )
^^^^^^^^^^^^^^^
-rwxr-xr-x 2 root root 777442 May 11 08:19 suidperl
rt:/usr/bin # chmod u+s /usr/bin/suidperl
I must find out who and when this keeps being changed back. Perhaps
/etc/permissions. I set the var in rc.config to “warn”.
All Is Well Now
Backups:
rt:/etc # cat crontab
.
.
.
.
rsync: backup root filesystem to /backup 2:00am nightly
exclude /proc /tmp and /backup itself
- 2 * * * rsync -av --delete --exclude /proc --exclude /backup
–exclude /tmp / /backup |tee /tmp/rsync.outlist