Hi
I am running RT 2.0.15 on a solaris. The web interface is slow when
there are 10 people looking at there tickets at the same time. I know its
not the machine since mason_handler is using 20% of the processor and the
other 70% is free. I think it maybe mason_handler trying to keep up or the
connection to the database being a little slow since we are using Oracle.
Can anyone suggest how to speed up the web interface? Is there a way to run
multiple mason_handlers like apache runs multiple webservers? I’ve looked
in the RTFM and only saw stuff relating to databases and apache which in
our case isn’t the issue from what I have seen.
Any suggestions welcome
John
<>< Proverbs 3:5-6 “Trust in the Lord with all your heart and lean not on
your own understanding;
in all your ways acknowledge him, and he
will make your paths straight.”
At 01:54 PM 6/2/2003, James Long wrote:
I am running RT 2.0.15 on a solaris. The web interface is slow when
there are 10 people looking at there tickets at the same time. I know its
not the machine since mason_handler is using 20% of the processor and the
other 70% is free. I think it maybe mason_handler trying to keep up or
the
connection to the database being a little slow since we are using Oracle.
Can anyone suggest how to speed up the web interface? Is there a way to
run
multiple mason_handlers like apache runs multiple webservers? I’ve looked
in the RTFM and only saw stuff relating to databases and apache which in
our case isn’t the issue from what I have seen.
Any suggestions welcome
You didn’t post any info about your hardware.
I run RT3 on FreeBSD, but when I had slowness problems, it was due
to lack of physical RAM causing lots of VM paging. Contemplate
the amount of RAM in your system.
solaris 2.8 dual 750 mhz 2 gigs ram the machine doesn’t seem to be doing
much though.
John
<>< Proverbs 3:5-6 “Trust in the Lord with all your heart and lean not on
your own understanding;
in all your ways acknowledge him, and he
will make your paths straight.”