Rt2-to-rt3 "Couldn't create trans"

RT Users
1

Hello,

I did the RT2 dump on the RT2 machine, and then scp’d the DUMPDIR over
to the new box, with functioning RT3 (3.4.1) install. After make
drop-db, I tried the import:

perl dumpfile-to-rt-3.0 DUMPDIR

Importing users
uCreating user <snip!>
<snip!>
.uCreating user <snip!>
.
Importing groups
ggggrrrrrrrrrrrrrrrrrrqqqqqqqqqqqqqqqqqImporting tickets…t-481
.t-17
Couldn’t create trans 68
$VAR1 = {
‘Type’ => ‘Create’,
‘Ticket’ => ‘17’,
‘Created’ => ‘2003-02-05 21:42:13’,
‘id’ => 68,
‘Creator’ => ‘144’,
‘ActivateScrips’ => ‘0’
};

What does this mean?
Phil

2

I think the db schema changes between 3.2 and 3.4 are erroring out some
of your transactions. I would install RT 3.2.3 and set up the
database. Then do the import from the DUMPDIR, and upgrade to 3.4.1

DB

Phil Lawrence wrote:

Hello,

I did the RT2 dump on the RT2 machine, and then scp’d the DUMPDIR over
to the new box, with functioning RT3 (3.4.1) install. After make
drop-db, I tried the import:

perl dumpfile-to-rt-3.0 DUMPDIR

Importing users
uCreating user <snip!>
<snip!>
.uCreating user <snip!>
.
Importing groups
ggggrrrrrrrrrrrrrrrrrrqqqqqqqqqqqqqqqqqImporting tickets…t-481
.t-17
Couldn’t create trans 68
$VAR1 = {
‘Type’ => ‘Create’,
‘Ticket’ => ‘17’,
‘Created’ => ‘2003-02-05 21:42:13’,
‘id’ => 68,
‘Creator’ => ‘144’,
‘ActivateScrips’ => ‘0’
};

What does this mean?
Phil

The rt-users Archives

Be sure to check out the RT Wiki at http://wiki.bestpractical.com

Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati

3

Drew Barnes wrote:

I think the db schema changes between 3.2 and 3.4 are erroring out some
of your transactions. I would install RT 3.2.3 and set up the
database. Then do the import from the DUMPDIR, and upgrade to 3.4.1

DB

OK, will do.

Thanks,
Phil