My rt3 web ui works fine but rt-mailgate keeps failing saying “401
Authorization required”. I found a couple posts suggesting an rt2 style
Mason “Filesmatch” could be the problem – so I’ve created an entirely
separate Apache instance so as not to confuse rt2 and rt3 configurations.
In desperation, I returned to install directory and typed “make test”.
It fails here:
…
ok 109 - Requiring ‘EscalatePriority.pm’
ok 110 - Requiring ‘Generic.pm’
ok 111 - Requiring ‘Notify.pm’
ok 112 - Requiring ‘NotifyAsComment.pm’
ok 113 - Requiring ‘ResolveMembers.pm’
ok 114 - Requiring ‘SendEmail.pm’
ok 115 - Requiring ‘SetPriority.pm’
ok 116 - Requiring ‘UserDefined.pm’
[Tue Apr 22 19:55:28 2003] [crit]: Undefined subroutine &RT::Set called
at RT_SiteConfig.pm line 27.
(/usr/local/rt3/lib/RT.pm:228)
1…116
I’ve tried creating RT_SiteConfig.pm in a variety of ways: copying the
entire RT_Config.pm file, copying sections of the file and copying
individual lines. Nothing seems to make a difference.
What’s wrong?
Carrie Coy
S&S Worldwide
(860) 537-3451 x2357