RT2-RT3 importer (v1.6)

RT Developers
1

Perl is seg faulting every time I try and run the rt2 to dumpfile. It
appears that there is no pattern as to when it dies, except it’s on the
section where it exports all of the tickets. The ticket number that causes
the core dump varies each time.

v1.5 was able to successfully dump to the file from the rt2 database. As of
yet, I am unable to successfully dump with v1.6.

Ideas? I got a database of around 35k tickets.

–c

Cassidy B. Larson – Network Operations Manager
InfoWest, Inc. * 596 E. Tabernacle * St. George, UT 84770
Voice: 435-674-0165 * FAX: 435-674-9654
butch@infowest.com

2

-----BEGIN PGP SIGNED MESSAGE-----

On 23-Mar-2003, Cassidy B. Larson wrote message “[rt-devel] RT2-RT3 importer
(v1.6)”

Ideas? I got a database of around 35k tickets.

Tough one with zero information…

What o/s and version are you running? What version of perl are you running?
Did you try truss? (I don’t know what the linux equiv is). Do any of the logs
show anything? What database are you running and what version? Did you make
sure all your perl deps are satisfied? Etc… Don’t make us pull teeth please.

Andy Harrison
Great Works Internet
System Operations
ajharrison@gwi.net
RSA 1024 pgp key: http://www.nachoz.com/andy.pub

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3

Ideas? I got a database of around 35k tickets.

Tough one with zero information…

What o/s and version are you running? What version of perl are you running?
Did you try truss? (I don’t know what the linux equiv is). Do any of the
logs
show anything? What database are you running and what version? Did you make
sure all your perl deps are satisfied? Etc… Don’t make us pull teeth
please.

Doh. Here’s the specs.

FreeBSD 4.7-STABLE.
Perl v5.6.1 (built from freebsd ports)
MySQL 4.0.10
Perl deps are all satisfied, running RT3.0RC3.
The DB to dump file doesn’t store any logs anywhere I can find, and no o/s
errors reported at the time of the crash.

I have not used truss as of yet, will do so shortly.

–c