RT2 -> RT3 conversion

RT Developers
1

Hi,

I’ve tried to run the rt2 to rt3 conversion tool, but I get an error
after it’s finished importing users. This is the second time I’ve run
it - first time for some reason tickets above ~13500 (out of ~60000)
didn’t get imported. After running for about 3 days.

Here’s the error I get:

.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.
Importing groups
g[Tue Jul 29 09:31:44 2003] [crit]: No such pseudo-hash field
“HASH(0xb5d06dc)” at ./dumpfile-to-rt-3.0 line 131.
(/usr/local/rt3/lib/RT.pm:242)

Any clues as to why this would be or what I can do about it?

Daniel Foster
Technical Director

2

Daniel Foster wrote:

Hi,

I’ve tried to run the rt2 to rt3 conversion tool, but I get an error
after it’s finished importing users. This is the second time I’ve run
it - first time for some reason tickets above ~13500 (out of ~60000)
didn’t get imported. After running for about 3 days.

Here’s the error I get:

.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.
Importing groups
g[Tue Jul 29 09:31:44 2003] [crit]: No such pseudo-hash field
“HASH(0xb5d06dc)” at ./dumpfile-to-rt-3.0 line 131.
(/usr/local/rt3/lib/RT.pm:242)

Any clues as to why this would be or what I can do about it?

Sorry to reply to my own post, but I still haven’t got any further with
this. Any ideas? Jesse?

Daniel Foster
Technical Director