RT2 - Dates in Euro format

Hi, any clues or has anyone modified RT to work with dates entered in
dd/mm/yy or yyyy format? This is my next big problem. Getting users to enter
dates in any other format will be impossible!

Regards

Fred

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Hi, any clues or has anyone modified RT to work with dates entered
in dd/mm/yy or yyyy format? This is my next big problem. Getting
users to enter dates in any other format will be impossible!

Fred:

RT uses Time::ParseDate for its date formats:

if you look at the code:

    my $date = Time::ParseDate::parsedate($args{'Value'},
                    UK => $RT::DateDayBeforeMonth,
                    PREFER_PAST => $RT::AmbiguousDayInPast,
                    PREFER_FUTURE => !($RT::AmbiguousDayInPast));

so you’ll need to set $RT::DateBayBeforeMonth in your etc/RT_SiteConfig.pm
file.

-Brook

Brook Schofield
Senior Software Engineer
Information and Communication Technology Services
Griffith University 4111 Australia

b.schofield@griffith.edu.au
Phone: +61 (0)7 387 53779