I’ve been trying to evaluate rt for 2 weeks now to no avail.
rt2 stable version is installed and even works.
the only thing that doesn’t work is sending email to CCs/AdminCC.
in the debug file I see an empty TO: field and the admin CCs are BCCed.
from config.pm I understand it should work (it doesn’t matter if I put
"friendly" on 0 or 1).
rt3’s seems to be working well webwise but no ticket is opened, nor do I get
an error back to my mailbox.
I’m trying to find the $LogDir - didn’t find it, so I put /tmp/rt.log
instead, but still nothing gets created even if I change the $LogToFile to
ANY help is welcome. I’m pretty desparate here.