With the help of some prototype code put together by Ivan Kohler and
Byron Ellacott, I’ve got most of the RT1 to RT2 importer working.
Things it does:
Imports RT1 mailing rules to RT2 scrips
Imports mail messages
Thing it should do that’s currently buggy:
Imports areas to keywords and keyword selects
Things it doesn’t do yet
Import queue acls
Properly set some of the ticket date fields
Deal with merging tickets
Things it will probably never do:
Import attachments removed by stripmime
Import RT1 templates
Feel free to fool around with this code (you need RT2 out of cvs)
but be forewarned that this tool should not be used to attempt to
migrate a production RT instance at this point.
Sometime this week, I expect to have a complete first cut of this code
running. At that point, I’m going to need some folks to see where
this breaks against their RT instances, since I can only begin to imagine
the wacky data-integrity issues some sites might have.
Transporters are so ungodly. if god had wanted us to travel great distances
instantaneously, he would have given us an internal
– Shoshe Cole