Hi, I have followed the instructions from the wiki about how to install
rt 3.4.4 on RHEL4 with fastcgi, and i’m suprised that it doesn’t work.
when I browse to login, I can get the login page, but then it says:
You’re almost there!
You haven’t yet configured your webserver to run RT. You appear to have
installed RT’s web interface correctly, but haven’t yet configured your
web server to “run” the RT server which powers the web interface. The
next step is to edit your webserver’s configuration file to instruct it
to use RT’s mod_perl, fastcgi or speedycgi handler.
my httpd config is almost the same as it shows from the wiki at:
http://wiki.bestpractical.com/index.cgi?RHEL4InstallGuide
Here is what i have:
LoadModule fastcgi_module modules/mod_fastcgi.so
NameVirtualHost *:80
FastCgiIpcDir /tmp
FastCgiServer /opt/rt3/bin/mason_handler.fcgi -idle-timeout 120 -processes 9
<VirtualHost *:80>
ServerName citysupport
DocumentRoot /opt/rt3/share/html/
ErrorLog logs/citysupport/error_log
AddHandler fastcgi-script .fcgi
<Directory “/opt/rt3/share/html”>
Options FollowSymLinks ExecCGI
AllowOverride None
Alias /NoAuth/images /opt/rt3/share/html/NoAuth/images
ScriptAlias /rt /opt/rt3/bin/mason_handler.fcgi/
Any help would be tremendously appreciated…